Top Remote Jobs in Ann Arbor, MI

Provide inbound telecom customer support from a remote home office: answer calls, troubleshoot mobile and network issues, resolve billing and service inquiries, de-escalate situations, and identify sales opportunities while following quality and security standards.

Leads complex, high-value proposal pursuits from strategy through submission and debrief. Advises executives on pursuit selection, capture strategy, go/no-go decisions, risk mitigation, and win strategies. Establishes proposal governance, standards, compliance processes, and review plans; facilitates executive reviews and client presentations. Oversees portfolio performance, process improvement, quality assurance, and proposal technology. Mentors proposal staff, develops talent, monitors win trends, and represents the proposal function in strategic planning and business development forums.

Lead complex federal proposal submissions from solicitation analysis through final delivery. Responsibilities include developing schedules, coordinating technical content and reviews, ensuring compliance and QA/QC, supporting capture planning and win themes, researching ERP data, preparing shortlist interviews, improving proposal processes, and mentoring coordinators and interns. The role requires federal contracting vehicle expertise, strong communication and organization, and proficiency with Microsoft Office, InDesign, and Adobe Acrobat.

Lead product strategy for Kard’s data and internal developer platforms across data, ML, analytics, engineering enablement, and infrastructure teams. Translate transaction data and platform capabilities into customer and commercial value through personalization, targeting, measurement, decisioning, and partner integrations. Define reusable platform capabilities, improve self-service and reliability, shape cross-functional bets, align stakeholders, and coach product leaders while balancing scale, security, privacy, compliance, and business impact.

Lead research projects that develop and improve data science methodologies and algorithms. Analyze existing solutions, build and test data extraction and transformation architectures, and collaborate with Technology and Product Management on deployment. Investigate production and client data issues, provide data analysis support, maintain SQL, Python, and R code, document processes, and present research findings to internal clients.

Leads the architecture, delivery, and technical strategy for enterprise AI solutions, including generative AI, intelligent agents, data platforms, and cloud-native applications. Advises executive clients, oversees large-scale AI programs, establishes Azure-based architectures and engineering standards, mentors technical teams, and advances responsible AI, MLOps/LLMOps, security, scalability, and reusable intellectual property across the practice.

Designs and develops healthcare training programs across eLearning, live facilitation, video, job aids, simulations, and assessments. Partners with clinical, audit, and quality SMEs to translate complex operational and compliance requirements into learner-centered content. Maintains curriculum documentation and version control, evaluates learner performance, and continuously improves materials using instructional design best practices, healthcare guidance, and regulatory updates.

Own end-to-end analytics delivery for a client POD, translating business priorities into workplans, coordinating cross-functional teams, governing delivery and revenue KPIs, and managing risks through resolution. Perform hands-on data profiling, validation, reconciliation, exploratory analysis, automation, and quality reviews using SQL, Python, Databricks, and Excel. Create executive-ready KPI, revenue, and business-impact narratives, prioritize initiatives, support business cases, and identify opportunities for analytics automation and AI-enabled improvements.

Drive upsell and cross-sell revenue among existing hospitality customers. Build and manage a qualified sales pipeline, identify expansion opportunities, develop stakeholder relationships, present tailored software solutions, negotiate deals, and collaborate with onboarding and product teams for successful implementation. The role requires hospitality industry knowledge, strong communication skills, Salesforce proficiency, and willingness to travel under 10%.

Drive revenue growth from existing customers through outbound and product-led upselling and cross-selling. Build and manage a customer pipeline, exceed sales targets, identify expansion opportunities, present tailored software solutions, and maintain executive relationships. Collaborate with onboarding and product teams to support successful implementations, minimize post-sale fallout, and monitor hospitality technology and competitive trends. The role is fully remote and requires less than 10% travel.

Architect and improve AWS infrastructure, build and maintain Kubernetes platforms, automate provisioning with infrastructure as code, and support CI/CD delivery. The role improves security, reliability, scalability, performance, and quality while helping development teams apply DevOps practices. Responsibilities include application and environment configuration, production support, and participation in an on-call rotation.

Own the technical success of strategic customer deployments from design through production. Collaborate with customer architects, operators, and developers to optimize infrastructure, debug distributed systems and storage issues, build automation and API solutions, and translate operational needs into product improvements. Serve as the customer advocate within engineering while managing high-stakes technical challenges and deployment expectations. Travel or work onsite at customer locations up to 25%.

Provides remote client support for a legal technology platform by guiding users through tasks, resolving inquiries, maintaining Salesforce records, de-escalating issues, monitoring KPIs, advocating for client needs, and contributing to product and process improvements. The role also supports onboarding, team collaboration, continuous learning, and operational efficiency.

Leads an enterprise sales team responsible for revenue, quotas, forecasting, pipeline management, hiring, coaching, and performance management. Sets sales strategy and business plans, partners with marketing on lead generation, analyzes market and competitor trends, reports performance to senior leadership, and resolves escalated customer issues. The role also supports productivity and forecasting through AI tools.