Top Customer Success & Experience Jobs in Raleigh-Durham, NC

Lead post-sale implementations for multiple K-12/EdTech clients: manage data integration, system configuration, initial admin training, documentation, CRM updates, troubleshooting/escalation, and handoff to customer support while maintaining high satisfaction and implementation metrics.

Participants will gain hands-on experience in data management and research within the sponsorship industry through structured learning and supervised exercises.

The Editorial Internship involves writing original articles, working with SEO, editing posts, analyzing traffic data, and managing social media posts. The intern will learn about digital publishing and contribute to content creation for various brands.

The Provider Growth & Success Manager aids childcare providers in launching and growing their businesses through coaching, business support, and product enablement, ensuring successful enrollment and operational efficiency.

The Director of Strategic Data Partnerships will identify and execute exclusive data partnerships, engaging with executives to build alignment and negotiate complex agreements. This role focuses on strategic judgment and ongoing relationship management to drive product development and growth.

Forbes seeks to build a community of editorial talent. Interested candidates can submit their resumes for future opportunities.

The Patient Enrollment Specialist will handle phone outreach to schedule patient appointments, assist with inquiries, and provide support throughout the enrollment process.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

Conduct live video onboarding and ongoing chat/email support for small-business bookkeeping customers. Set up bank/credit card connections, troubleshoot issues, maintain accurate notes, collaborate across teams, and provide proactive, detail-oriented service.

Lead end-to-end healthcare interoperability implementations, building and validating integrations between AmplifyMD and customer EHRs, imaging and identity systems. Drive technical planning, testing, go-live, troubleshooting, and process improvements while coordinating with engineering, clinical, and IT stakeholders to ensure secure, scalable deployments.