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Top Customer Success & Experience Jobs in Raleigh-Durham, NC
Artificial Intelligence • Healthtech • Software • Financial Services
As a Partner Engagement Manager, you will ensure customer success by driving adoption, building strong relationships, managing account health, and creating positive experiences that lead to customer advocacy and expansion.
Top Skills:
AIFinancial Operating SystemsSaaS
Internet of Things • Software
The VP of Strategic Customer Engagement will lead customer post-sales efforts, focusing on retention and technical escalations while collaborating with teams to enhance customer experience and revenue growth.
Top Skills:
Cloud InfrastructureDistributed SystemsReal-Time Data Architectures
Information Technology • Software
The Director Business Development - Data Centers will define market strategies, establish strategic partnerships, and promote Taara's FSO technology within the Data Center market.
Top Skills:
Salesforce
Healthtech • Information Technology
The Clinic Assistant facilitates patient check-ins, appointment scheduling, and co-pay administration while ensuring excellent customer service and maintaining accurate patient information.
Top Skills:
Computer-Based System
eCommerce • Information Technology • Professional Services • Retail
The role involves responding to customer inquiries, resolving issues, processing orders, executing sales campaigns, and achieving performance metrics in a remote environment.
Top Skills:
8Gb RamHd MonitorI5 / Ryzen 5 ProcessorNoise Cancelling HeadsetStable Internet Connection 20Mbps
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Healthtech
The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.
Top Skills:
AWSAzureComputer ScienceInformation TechnologyPowershellServicenow
Artificial Intelligence • Information Technology • Machine Learning • Software • Design
Manage a portfolio of SaaS customers, build relationships, monitor usage, prevent churn, handle support and troubleshooting, identify upsell/renewal opportunities, and relay customer feedback to product and engineering.
Top Skills:
Cloud PlatformConversational AiCRMCustomer Success PlatformsMachine LearningSaaS
Big Data • Software
Manage a portfolio of 30–50 commercial mid-market SaaS accounts to drive adoption, retention, renewals, and expansion. Build executive relationships, deliver QBRs, forecast renewals in CRM, identify upsell opportunities, partner cross-functionally on onboarding and product feedback, and travel ~25–30% working US Eastern time.
Top Skills:
AmplitudeChurnzeroGainsightHubspotLookerSalesforceTableau
Insurance • Financial Services
The role involves training individuals to enhance their people skills in a fully remote environment while promoting life insurance services.
Information Technology
Join Shaper Capital to be part of a mission-driven team focused on building transformative companies. Candidates with sales or go-to-market experience are encouraged to express interest for future opportunities.
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Top Companies in Raleigh-Durham, NC Hiring Customer Success & Experience Roles
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