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Top Customer Success & Experience Jobs in Raleigh-Durham, NC
Information Technology • Internet of Things • Mobile • On-Demand • Software
As a Multimedia Journalist, you will report on local issues by pitching, writing, shooting, interviewing, and editing stories across various platforms, while collaborating with your team and connecting with the community.
Top Skills:
Social MediaVideo Editing Software
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
Provide 2nd Level Support for Celonis products, resolve complex tickets, collaborate with teams, and prepare technical webcasts for customers.
Top Skills:
JavaMs Sql ServerOraclePythonSap Hana
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
The Senior Customer Success Manager oversees post-sales support, enhances customer satisfaction, leads a support team, and drives operational improvements. Responsibilities include performance management, evaluating staff, and collaborating with various departments to exceed service delivery standards.
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Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Biotech
As a Customer Service Specialist, you'll engage with customers about GRAIL's lab services, handle inquiries, and communicate effectively to enhance customer journeys in cancer care.
Top Skills:
Google WorkspacemacOSSalesforce
Fintech • Financial Services
As an Associate Personal Banker, you'll build customer relationships, assist with account services, and connect clients with suitable banking products while maintaining compliance.
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Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Performance Manager builds and maintains client relationships to drive revenue retention, product utilization, and account growth, while providing strategic insights and support to clients.
Top Skills:
Microsoft Suite Of TechnologiesScreen Share TechnologiesSoftware Systems
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.
Top Skills:
Ai ModelsApple MacosGoogle SuiteSlack
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Customer Care Advocate assists customers with insurance inquiries via phone and digital channels, providing support and resolving complex issues with professionalism. Requires customer service experience, operates within guidelines, and utilizes AI tools for efficiency, ensuring compliance and accuracy in documentation.
Top Skills:
Ai-Assisted Service ToolsCompliance StandardsCrm Platforms
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
The Sales Process Specialist coordinates post-sales activities, supports customers with TIC certifications, and enhances customer relationships while ensuring product adoption and issue resolution.
Top Skills:
Crm SoftwareMS Office
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Technical Account Manager will support enterprise customers, optimize cloud file data platform use, and ensure customer success through technical guidance and collaboration with engineers.
Top Skills:
Active DirectoryAWSAzureCifsEsxGainsightGCPJIRALinuxNfsSalesforceSmbVMware
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