Top Customer Success & Experience Jobs in Raleigh-Durham, NC

Manage and cultivate relationships with clients to ensure satisfaction and retention, while supporting the achievement of sales goals.

The Implementation Engagement Manager will lead teams to manage strategic customer accounts, ensuring successful software implementations and satisfied clients through relationship building, project oversight, and risk mitigation.

As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.

The Payer Engagement Account Director will drive payer opportunities, build relationships with payer accounts, lead meetings, and translate interest into agreements. Requires navigating complex organizations, maintaining pipeline management, and collaborating across functions to support evidence and access requirements.

As a Multimedia Journalist, you will report on local issues by pitching, writing, shooting, interviewing, and editing stories across various platforms, while collaborating with your team and connecting with the community.

The role involves partnering with Global GSIs to create and enable services, providing technical leadership, and driving sales pipelines through strong relationship management and technical expertise.

The Customer Care Specialist II ensures best-in-class customer experience through inbound and outbound calls, documentation, service requests, and coordination of services while maintaining positive customer rapport.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

As a Customer Care Advocate, you will guide customers, solve challenges, and ensure exceptional service in a contact center environment. Responsibilities include training, adapting to new technologies, and meeting key performance indicators.

The Sales Process Specialist coordinates post-sales activities, supports customers with TIC certifications, and enhances customer relationships while ensuring product adoption and issue resolution.