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Top Customer Success & Experience Jobs in Raleigh-Durham, NC
Fintech • Social Impact • Financial Services
The Associate, Customer Solutions will manage department reporting and procedures, ensure compliance with regulations, identify operational improvements, and support analytics in a customer support role.
Top Skills:
Google SuiteMS Office
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills:
CatalystJIRASalesforceSigma
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Customer Support Manager is responsible for managing government contracts, ensuring customer satisfaction, and driving service growth across North Carolina accounts, while developing strong customer relationships and overseeing service delivery operations.
Top Skills:
Account ManagementCustomer ServiceMS OfficeService Contracts
Enterprise Web • Fintech • Payments • Software • Financial Services
The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.
Information Technology • Software • Cybersecurity
The Solution Consultant will engage in pre-sales technical positions, demonstrate ReversingLabs solutions, and support customers in understanding threat intelligence and cybersecurity workflows.
Top Skills:
Malware AnalysisPythonSoftware Supply Chain SecurityThreat Intelligence
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Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.
Top Skills:
GainsightSalesforce
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Food • Software
The Revenue Enablement Program Manager will drive strategies, develop programs, and enhance the performance of Account Managers and Customer Support teams to improve customer outcomes and retention.
Top Skills:
GongGuruLmsOutreachPlanhatQa ToolsTalkdeskZendesk
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Consulting • Generative AI • Big Data Analytics
As an Associate Technical Onboarding Manager, you will manage the onboarding process for new customers, gather technical requirements, and ensure quality customer experience through project management.
Top Skills:
Artificial IntelligenceAws Cloud Technologies
HR Tech • Information Technology • Professional Services • Sales • Software
As an Implementation Manager for Payroll & Benefits, you'll manage implementations for clients, ensuring smooth onboarding and optimal system setup while providing expert guidance on payroll and benefits processes.
Top Skills:
APIsAsanaBenefits Administration SystemsIntegrationsPayroll SystemsSlackZendesk
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Top Companies in Raleigh-Durham, NC Hiring Customer Success & Experience Roles
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