Top Customer Success & Experience Jobs in Raleigh-Durham, NC

The Implementation Engagement Manager will lead teams to manage strategic customer accounts, ensuring successful software implementations and satisfied clients through relationship building, project oversight, and risk mitigation.

The Bilingual Payroll Customer Success Manager will enhance customer loyalty and reduce churn by managing account relationships, leading product trainings, and analyzing data to optimize client experiences.

As a Multilingual Onboarding Consultant, responsible for managing customer onboarding in the retail sector, focusing on Spanish-speaking clients, project management, and ensuring successful product implementation and use.

The Onboarding Consultant II guides retail clients through the onboarding of the Toast POS system, ensuring a smooth transition, conducting site assessments, and providing training and support to improve user experience.

The Product Support Associate provides technical support to clients on software issues related to ActiveDisclosure, conducts software testing, and resolves technical issues while maintaining documentation of client interactions and feedback.

As a VIP Account Manager, you'll manage VIP player relationships, provide support via various channels, resolve inquiries, and enhance player retention through promotions and initiatives.

The Customer Success Manager at SambaSafety will build relationships with enterprise fleet customers, drive product adoption, monitor performance metrics, and collaborate with cross-functional teams to ensure customer satisfaction and success.

The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.

The Bilingual Care Coordinator assists patients in navigating the healthcare system, coordinating care, managing scheduling, and ensuring effective communication across the care journey.

The Senior Solutions Consultant will drive complex deals, provide technical solutions, mentor peers, and build reusable assets while collaborating with sales and technical teams.

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.

As an Account Manager, you'll manage customer relationships, ensure product adoption, drive renewals, and identify expansion opportunities within a portfolio of SaaS customers.