Top Operations & Support Jobs in Raleigh-Durham, NC

Direct live and recorded newscasts using broadcast automation, graphics, playout, audio, and studio technologies. Supervise on-air talent, technicians, and floor directors while collaborating with producers and creative teams to execute content, pacing, tone, and graphics. Troubleshoot issues during fast-paced breaking news, meet deadlines, prioritize multiple assignments, and contribute creative ideas. The schedule includes early mornings, evenings, weekends, and holidays.

Provides administrative support for efficient office operations, including answering calls, scheduling meetings, assisting visitors, filing, copying, scanning, travel arrangements, supply and inventory management, equipment maintenance coordination, and professional communication. The role also supports administrative projects, responds to information requests, and contributes to team organization and productivity.

Leads product adoption and operational readiness across enterprise business systems, including Salesforce, CPQ, ERP, eCommerce, and sales enablement platforms. Develops data-driven, AI-supported change and adoption strategies; establishes go-live standards, adoption KPIs, feedback loops, and readiness frameworks. Partners with Product, Technology, Sales, Marketing, Finance, and Operations teams to connect platform usage with business outcomes, operationalize workflows, and accelerate value realization. Manages and develops an adoption and change execution team.

Leads Percona’s globally distributed Global Services organization, overseeing Support, Managed Services, Professional Services, project management, and delivery operations. Owns service quality, customer satisfaction, strategic planning, operational improvement, AI-first transformation, knowledge management, and P&L performance. Partners with Product, Engineering, and Go-to-Market to shape strategy and innovation while maintaining expertise in open source database technologies. Develops high-performing teams, builds customer and community relationships, monitors market trends, and drives experimentation, efficiency, and scalable service delivery.

Provides onsite and desk-side technical support for desktops, laptops, applications, and infrastructure. Troubleshoots basic to moderately complex hardware and software issues, responds to client service calls within established agreements, documents activity, manages parts and equipment inventory, and completes real-time reporting. Requires professional client communication, driving to customer locations, occasional overnight travel, lifting equipment up to 50 pounds, safety compliance, and maintaining required OEM certifications.

The Cloverleaf Admin will manage the upgrade and migration of Cloverleaf from version 5.4 to 6.1, ensuring connectivity and compliance with health information standards.

Assist in administrative tasks, coordinate meetings, develop presentations, manage expense reports and travel arrangements, and handle confidential materials.

The role involves implementing configurations in the powerMHS application, including analysis, design, and supporting system changes. The analyst must liaise with clients and departments to ensure quality and satisfaction.

The Administrative Assistant supports senior leadership with project management, office management, and administrative tasks, ensuring efficient operations and project completion.

As a Program Specialist, you will engage with schools to support fundraising efforts, teach character curriculum, and motivate students while working closely with a dedicated team.