Top Customer Support Jobs in Raleigh-Durham, NC

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Game Day Staff will provide exceptional customer service, transport equipment, manage guest interactions, and support operational tasks during events.

The Auto Claims Representative handles entry-level claims, including investigation and resolution, while learning insurance processes and developing customer service skills.

Provide exceptional customer service during game days, assist with tailgate setup, greet guests, and maintain the event site to ensure a memorable experience.

Monitor real-time contact center activity, manage service escalations, produce intraday and productivity reports, analyze forecast vs. actuals, identify scheduling gaps, and provide performance insights to WFM, operations, and client stakeholders.

The VP of Client Support leads the Training Operations Team, overseeing logistics for training sessions and enhancing client experience, while managing staff and technology systems.

The Senior Manager, Customer Operations will lead a team, ensure operational excellence, enhance customer experiences, and drive financial goals.

CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.

Manage customer service and support operations, ensuring maintenance and repair of products while leading a team and resolving issues in a specified region.

The Head of Product Support will lead the Product Support organization, defining support strategies, building scalable systems, and enhancing customer experience while managing a team of support professionals.