Top Operations & Support Jobs in Raleigh-Durham, NC

Volunteer administrative assistant to support organizational workflows: coordinate across teams, prepare presentations and reports, support internal communications, and assist with ad-hoc support tasks to advance the nonprofit's mission.

Provide high-trust executive support to the founder: manage calendar, travel, personal ops, hiring pipeline, inbox triage, Notion systems, AI agents/automations, and team coordination to anticipate needs and close loops.

Proofread, edit and QA localized Norwegian content and UIs, report linguistic and functional bugs, translate when needed, follow client style guides and test cases, and troubleshoot/escalate issues to ensure high-quality localized deliverables.

Provide administrative and personal support, manage schedules, perform tasks like email management and assist with social media.

Own and scale operational infrastructure for the Customer Support team: administer support tooling (Zendesk), build automations and routing, design dashboards and reports, perform capacity planning, and create workflows. Partner across Support, Customer Success, Engineering, and Technical Support to optimize processes and metrics using SQL, BI tools, and AI tooling.

Short-term (3 month) remote contract to manually review, validate, and update records across multiple web-based CRM systems. Use Salesforce and Google Sheets to match and correct data, research unclear or missing information using internal/external sources, and collaborate with leaders to ensure accurate final deliverables.

Lead Underwriting, Processing, and Closing teams to drive origination, quality, velocity, and homeowner experience. Build and coach production leaders, set operational goals, monitor metrics, remove bottlenecks, scale processes, lead change management, own Salesforce reporting and analytics, execute workforce planning, and implement investment risk policy to increase capacity and operational effectiveness.

As an MBA Summer Intern, you will lead a high-impact project for 10-12 weeks, collaborating with stakeholders, analyzing data, and presenting your results. Projects focus on sales enablement, product implementation, or operational scaling.

The Director oversees outsourced business services at 3M, ensuring performance, governance, and alignment with Global Business Services while driving efficiency and continuous improvement in BPO operations.

The Director of Operations supports the product team's leadership, improving operational systems and processes, managing projects, and ensuring compliance in product governance and risk management.