Top Operations & Support Jobs in Raleigh-Durham, NC

Provide advanced network monitoring, troubleshooting, and incident remediation in a 24×7 NOC. Handle Level 1 escalations, diagnose complex connectivity issues, perform network configuration changes, own Level 2 tickets to resolution, document root causes, produce operational reports, maintain device inventories and diagrams, and create runbooks and training for Level 1 analysts.

Lead area performance across South East Asia by managing KPI-driven performance forums, tracking tools, and action plans. Drive accountability through structured calls, reporting, cross-functional collaboration with sales and trade teams, analyze KPI deviations, implement corrective actions, and deliver regular performance reports and ad-hoc analyses to improve sales and operational outcomes.

Support schedule development and progress tracking for a large-scale data center project, maintaining Primavera P6, and coordinating with project teams for reporting and updates.

Senior IT executive responsible for enterprise technology strategy, large-scale delivery, global IT operations, budgets and vendor strategy, enterprise architecture, security and compliance, and building high-performing IT teams to drive digital transformation and business growth.

The SkillBridge Fellowship offers service members civilian work experience, including client engagement, research, strategy, and professional development in a defense startup.

The Proposal Manager leads and coordinates RFP responses, managing timelines, compliance, and stakeholder collaboration to ensure on-time submissions.

The Operations Manager will oversee partner data capture launches, coordinate logistics, train workers on equipment use, and develop repeatable processes.

The Foreclosure Assistant II provides administrative support to the Default Department, handling accounts payable, processing invoices, and other clerical tasks while ensuring timely processing and communication.

The Lead Zendesk Administrator manages Zendesk and leads operational initiatives to improve member service workflows, AI integration, and platform reliability.

The Director of Partnerships & Client Success is responsible for managing partnerships, driving revenue growth, leading a team, and ensuring partner satisfaction while building scalable systems and processes.