Top Operations & Support Jobs in Raleigh-Durham, NC

Provides remote and onsite IT support across plants and ports, troubleshooting Windows, Apple devices, Microsoft applications, mobile platforms, hardware, software, networks, scale systems, and kiosks. Installs and configures equipment, documents incidents, enforces IT policies, supports executives and meetings, escalates issues, trains users, manages projects, and participates in rotating after-hours support. Travel to production facilities may reach 75% annually, with work in demanding industrial environments.

Maintains physical and electronic case files, reviews and enters data, reconciles inconsistencies, prepares reports, processes petitions and claims, organizes investigative packages, distributes documents, and provides administrative support to investigative agencies and government stakeholders.

Provides phone and email support to customers, physicians, medical staff, and patients regarding products and services. Resolves inquiries, communicates testing updates, securely transmits patient reports, documents interactions, and maintains patient databases. The role also supports sample procurement, supply ordering, test request entry and updates, issue escalation, and complaint management while maintaining accuracy, professionalism, and HIPAA-conscious data privacy in a high-volume environment.

Manage SolarWinds installation, configuration, and maintenance (NPM, NCM, WPM). Use network monitoring tools, apply networking knowledge, and perform troubleshooting and analysis.

Provide executive-level support to company leadership: manage calendars and meetings, record minutes and track action items, maintain strategic planning tools and operational dashboards, draft and edit executive communications, coordinate implementation of initiatives, manage special projects, and research technology solutions to improve operational efficiency.

Managers run the Nanny Agency business, network with childcare candidates and families, review candidates, and market NannyPod locally.

Provide Level 1 IT help desk support: accept and classify tickets, attempt first-line resolution, escalate and track through SLA, create user accounts, support remote connectivity and desktop applications, communicate status and reports, and work flexible 24/7 shifts.

Produce, format, convert, proofread, and quality-check complex legal documents and presentations to firm standards and deadlines. Transcribe audio, troubleshoot document technical issues (using tools like DocXTool), support fee earners, manage workflow bookings, and collaborate with global teams to handle peak demand and process improvements.

Provides front-desk customer service in a student housing community. Welcomes and assists residents and guests, supports check-in and check-out, manages equipment issuance, maintains administrative logs, communicates policies, monitors community standards and quiet hours, reports safety or maintenance concerns, and assists with emergency procedures and property security checks.

Leads the growth, profitability, forecasting, business development, and operational scaling of experiential learning programs. Owns program P&Ls, pricing, pipelines, enrollment targets, client experience, and continuous improvement. Builds and develops teams of program managers, coordinators, and facilitators while partnering with Marketing, Consulting, Operations, and subject-matter experts. Develops new offerings, strengthens systems and processes, and may facilitate or refine program content.