Top Operations & Support Jobs in Raleigh-Durham, NC

Leads SCIEX’s global customer service organization across multiple regions, overseeing quote-to-book, order management, contract administration, customer inquiries, and service operations. Drives customer experience, operational excellence, continuous improvement, technology and AI transformation, revenue enablement, performance metrics, and cost efficiency. Builds global operating models, leads organizational change, develops talent, and partners with commercial, finance, legal, IT, and regional teams.

Manage the rehabilitation center’s front desk by greeting visitors, family members, vendors, and applicants; directing calls; providing facility information; maintaining directories, files, and records; and assisting applicants with employment paperwork and interview coordination. The role requires strong organization, customer service, multitasking, and basic computer skills in a long-term care environment.

Provides administrative and operational support for a state office, including calendar and meeting coordination, travel and event logistics, purchasing, budget and expense documentation, records management, inventory, vendor communication, and office services. Maintains spreadsheets, databases, reports, and operational trackers while safeguarding confidential information. Supports employees, community partners, and organizational stakeholders during routine operations and high-volume periods such as elections, audits, and events.

Provides advanced technical support for desktops, mobile devices, operating systems, applications, Microsoft 365, networks, servers, and telephony. Manages accounts, permissions, endpoint protection, security alerts, onboarding, documentation, and IT equipment procurement. Supports remote and on-site employees, escalates complex issues, assists with projects, trains users, and coordinates with vendors and ISPs. Requires regular travel to remote offices and participation in security and infrastructure maintenance.

Supports daily office operations, reception, hospitality, workplace readiness, inventory, mail and deliveries, facilities coordination, vendor access, meetings, events, onboarding, and emergency preparedness. Maintains clean, stocked, organized shared spaces; troubleshoots basic office and AV issues; coordinates repairs and building services; and provides a professional experience for employees, executives, guests, and vendors.

Leads GTM data governance, CRM processes, territory and ownership workflows, AI and automation enablement, and MaintainX’s GTM integration into Autodesk. Oversees data quality analysts, defines systems requirements, manages cross-functional programs, establishes AI standards, drives field adoption, and partners with sales, marketing, revenue operations, enablement, engineering, and executive stakeholders to improve productivity and integration outcomes.

Provides technical support to customers by diagnosing hardware and software issues, resolving system problems, guiding users, maintaining system performance, conducting security checks and backups, documenting procedures, delivering training, and collaborating with cross-functional teams on root cause analysis and corrective actions.

Maintains accurate and timely family and child eligibility, enrollment, and attendance records in ChildPlus. Reviews documentation, monitors ERSEA compliance, manages waiting lists, maintains files and monitoring logs, prepares status reports, and supports data management. Coordinates with center staff and families, provides ChildPlus and ERSEA training, protects confidential information, and assists with reporting, technical assistance, and policy updates.

Provides administrative support for a hotel or restaurant location, including preparing forms and schedules, answering calls, responding to guests, organizing meetings, processing invoices, maintaining menu and POS accuracy, supporting payroll and new-hire information, and coordinating with employees and the home office. Requires hospitality experience, office-management knowledge, Microsoft Office proficiency, strong communication skills, flexible scheduling, and the ability to perform moderate physical tasks.

As a Project Coordinator, you'll liaise with biotech/pharma clients, manage projects, cultivate relationships, and ensure project success through coordination and communication.