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Top Customer Success Jobs in Raleigh, NC

978+ Job Results
17 Days Ago
Raleigh, NC
Remote
105 Employees
5-7 Years of Experience
105 Employees
5-7 Years of Experience
Artificial Intelligence • Computer Vision • Hardware • Machine Learning • Robotics • Sales • Social Impact
Manage and lead a growing bilingual customer support team, ensuring high-quality support in English and Spanish. Oversee recruitment, training, and scheduling of staff while developing metrics to measure customer and team success. Collaborate with internal groups to troubleshoot machine issues and enhance customer experience.
Top Benefits:
401-K
Company Equity
Company Outings
+46 More
17 Days Ago
Raleigh, NC
Remote
600 Employees
5-7 Years of Experience
600 Employees
5-7 Years of Experience
Social Impact • Software
As a Government Renewals Specialist, you will manage renewals and address client needs across government levels, develop negotiation strategies for contract renewals, collaborate with various internal teams, and maintain a rolling forecast of renewals while ensuring customer satisfaction and trust.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+40 More
18 Days Ago
Raleigh, NC
Remote
675 Employees
70K-100K Annually
3-5 Years of Experience
675 Employees
70K-100K Annually
3-5 Years of Experience
Fintech • Software
The Accounting Success Manager at FloQast is responsible for enhancing customer satisfaction and engagement, managing training and education, building relationships with clients, analyzing metrics, and driving account growth through strategic guidance and solutions. The role requires strong communication skills and the ability to handle multiple projects while providing technical support and advocating for customer needs.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+62 More

Featured Jobs

19 Days Ago
Raleigh, NC
Remote
170 Employees
1-3 Years of Experience
170 Employees
1-3 Years of Experience
Fintech • Software • Financial Services
The Customer Support Associate provides focused assistance, handles inquiries via calls, chats, and emails, collaborates with the team to enhance customer experience, identifies pain points, advocates for customers, and proactively seeks process improvements.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+38 More
19 Days Ago
Raleigh, NC
Remote
1,500 Employees
45K-61K Annually
1-3 Years of Experience
1,500 Employees
45K-61K Annually
1-3 Years of Experience
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
The Learning and Development Content Management Specialist will develop and maintain content for training curriculum and job aids for the Operations team. Responsibilities include responding to content requests, collaborating with subject matter experts, auditing knowledge bases, and consulting with leadership on content solutions.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+56 More
21 Days Ago
Raleigh, NC
Remote
481 Employees
80K-90K Annually
1-3 Years of Experience
481 Employees
80K-90K Annually
1-3 Years of Experience
Big Data • Cloud • Information Technology • Software • Database • Analytics • Big Data Analytics
The Customer Support Engineer - Tier 1 will support Galaxy customers by answering queries, troubleshooting issues, and collaborating with other teams to resolve customer challenges. The role involves responding via chat, email, or call, addressing technical problems, contributing to knowledge bases, and participating in ongoing learning and development.
Top Benefits:
401-K
Company Equity
Company Outings
+47 More
21 Days Ago
Raleigh, NC
Remote
1,525 Employees
75K-100K Annually
1-3 Years of Experience
1,525 Employees
75K-100K Annually
1-3 Years of Experience
Big Data • Information Technology • Software • Analytics • Energy
The GTM Enablement Specialist will drive the adoption of a conversational intelligence tool across departments like Sales, Marketing, Product, and Customer Success. Responsibilities include configuring the tool, conducting training, creating enablement materials, setting up reporting mechanisms, and collaborating with teams to enhance productivity and tool utilization.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+32 More
21 Days Ago
Raleigh, NC
Remote
130 Employees
3-5 Years of Experience
130 Employees
3-5 Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
Join Overjet as a Mid-Market Customer Success Manager. Responsibilities include managing Mid-Market accounts, driving client success, achieving KPIs, and expanding business. Qualifications require 3+ years in B2B SaaS customer success, communication skills, and willingness to learn about AI and dentistry. Must work in-office 2 days a week in hub cities. Competitive compensation, benefits, and a remote work stipend offered.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+86 More
21 Days Ago
Raleigh, NC
Remote
400 Employees
1-3 Years of Experience
400 Employees
1-3 Years of Experience
Healthtech • HR Tech • Insurance • Mobile • Software
HealthJoy is seeking to build a talent community to connect with prospective team members across various departments including Customer Operations, Engineering, Data, and more. The company emphasizes mission-driven work and offers a positive work environment with opportunities for career growth in a rapidly expanding organization.
Top Benefits:
401-K
401-K Matching
Company Equity
+40 More
21 Days Ago
Raleigh, NC
Remote
242 Employees
5-7 Years of Experience
242 Employees
5-7 Years of Experience
Artificial Intelligence • Machine Learning • Natural Language Processing • Conversational AI
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
Top Benefits:
401-K
Company Equity
Company Outings
+38 More
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