Top Customer Success Jobs in Raleigh, NC
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
The Software Customer Service Manager manages customer service contracts and relationships for CommandCenter Software and mobile video solutions. This role ensures compliance with service agreements, provides technical expertise, drives resource allocation to resolve issues, and maintains strong customer engagement to enhance operational satisfaction.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
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As a Real-Time Bidder Specialist, you will support the Data Science team by analyzing and enhancing online real-time bidder models. You will deploy and maintain machine learning models that drive user retention and monetization, working closely with multiple teams to generate actionable insights.
As a Senior Implementation Specialist at Lucid Software, you will provide excellent onboarding experiences for customers, understanding their business objectives to support successful implementation of Lucid products. You will engage with stakeholders to deliver customized technical solutions, scope projects accurately, and re-engage with customers post-implementation for further initiatives, ensuring effective collaboration with revenue teams.
The Messaging Compliance Specialist oversees customer campaign approvals for A2P text messaging and serves as a key contact for compliance regulation. Responsibilities include supporting internal stakeholders, creating processes for team efficiency, advocating with vendors, and presenting reports to leadership.
The Senior Proposal Specialist will support business development by preparing proposals, managing costing, and collaborating with internal stakeholders. They will ensure proposals meet quality standards, assist in SOW development, and support the BD team in various meetings and project tasks.
The Customer Experience Manager at Q2 is responsible for managing client relationships and contract activities. This role includes coordination between various stakeholders, supporting negotiation efforts, and ensuring client satisfaction throughout implementation projects. The position involves analyzing relationship economics and maintaining collaborative communication with clients.
The HRIS Specialist will lead and maintain HR systems, including Workday and Lever. Key responsibilities include supporting HR projects, managing system upgrades, conducting UAT testing, ensuring data integrity, and developing reports. The role also involves engaging stakeholders to improve processes and ensuring global compliance in HR systems.
The Customer Engagement Manager is responsible for managing assigned accounts, enhancing customer engagement to promote Ryder's services, and developing relationships with key stakeholders. The role involves attaining sales targets, ensuring customer satisfaction, and facilitating communication between customers and Ryder departments.
Top Companies in Raleigh, NC Hiring Customer Success Roles
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