Top Senior Level Jobs in Provo, UT

Owns the bank’s live chat and customer-care email channels, ensuring inquiries are triaged, tracked, resolved, and closed promptly. Builds communication workflows, service standards, ticketing processes, and AI-assisted response capabilities. Partners with branches and departments on escalations, monitors service metrics, manages compliance and risk considerations, and develops the function toward phone-channel ownership. Recruits and leads staff as the operation grows while preserving a personal, community-focused banking experience.

Designs, builds, deploys, and operates shared security services, libraries, middleware, and platform patterns in TypeScript. Responsibilities include identity and authentication, authorization, secrets and key management, encryption, audit logging, rate limiting, abuse prevention, monitoring, and reliability. The engineer will establish secure defaults and CI guardrails, partner with engineering teams, mentor engineers, and provide technical leadership while owning solutions end to end.

Administer Windows servers, Active Directory, networks, VPNs, firewalls, and infrastructure automation. Configure and develop ServiceNow ITSM workflows, applications, integrations, and platform administration. Manage MDM, identity, endpoint security, and email security platforms while monitoring infrastructure, troubleshooting complex issues, maintaining documentation, and coordinating incident response. Translate technical concepts for stakeholders and improve enterprise technology operations through scripting and automation.

Designs, implements, secures, monitors, and maintains complex GovCloud database environments. Advises management, translates data requirements into compliant database designs, installs and configures database software, applies Datadog or comparable observability tools, improves reliability and performance, mentors database administrators, establishes best practices, and leads database projects.

Own the strategy, roadmap, and delivery of BILL’s Ledger Subscriber Ecosystem, including reconciliation tools, reports, dashboards, APIs, workflows, and financial data products. Drive adoption across Treasury, Accounting, FP&A, Tax, Audit, and Payment Operations; establish outcome metrics; influence ledger architecture; and lead cross-functional execution. The role requires deep expertise in financial data flows, reconciliation, treasury, accounting, platform products, and fintech or payments systems.

Own and improve developer experience, internal tools, CI/CD, and platform foundations on GCP. Build AI-focused tooling, enhance observability and reliability, support compliance (SOC 2), and enable engineers through documentation, guardrails, and platform patterns.

Owns enterprise sales across named Commercial and AEC accounts, driving new-logo acquisition, account expansion, complex deal cycles, pipeline development, forecasting, negotiations, and quota attainment. Builds executive relationships, develops ROI-based business cases, leads product demonstrations, manages Salesforce activity, and coordinates Legal, Finance, Customer Success, Product, Marketing, and solution design teams. The role also mentors junior sellers and contributes to sales strategy and best practices.

Build and operate reliable infrastructure, Kubernetes platforms, CI/CD pipelines, observability systems, and cloud environments. Automate infrastructure, manage secrets and identity, improve deployment safety, establish monitoring and alerting, control telemetry costs, troubleshoot production incidents, support compliance, and mentor engineers across Web, Mobile, Backend, and Data teams.

Lead the technical direction of a backend engineering team while designing and building scalable, secure, cloud-native distributed systems. Architect event-driven services, data pipelines, search and retrieval capabilities, and AI-powered applications. Improve performance, reliability, observability, and cost efficiency; own initiatives through production operation; collaborate with cross-functional teams; and mentor engineers.

Leads heterogeneous integration process development for silicon photonics, including non-silicon chiplet bonding, post-bond processing, waveguide etching, process control, yield improvement, reliability, and manufacturing scale-up. Collaborates with fab operations, design, packaging, vendors, and product engineering teams to develop cost-effective, high-volume photonic manufacturing solutions. The role also develops characterization methods, process monitors, documentation, and advanced techniques for high-speed photonic devices.