The Role
We’re hiring a Senior DevX Engineer to own and evolve the developer experience, internal tooling, and platform foundations at AskElephant. This is a hands-on, in-office role for a senior engineer who thrives on enabling other engineers, improving systems holistically, and working closely with product, infra, and AI-heavy workflows.
You’ll be a force multiplier for the engineering team—reducing friction, improving reliability, supporting compliance efforts, and helping ensure our platform can safely and efficiently support a growing suite of AI-driven features.
What You’ll Do
Own the end-to-end developer experience across local development, CI/CD, and deployment.
Build internal tools, libraries, and workflows that improve velocity, reliability, and confidence.
Partner closely with engineers to unblock issues, improve documentation, and raise engineering standards.
Establish best practices, guardrails, and patterns that scale with the team.
Design, build, and maintain core platform components on GCP
Improve observability, monitoring, alerting, and operational readiness.
Collaborate with product engineers to ensure infrastructure supports product and AI workloads.
Work closely with teams integrating multiple AI into their development workflows
Build abstractions and tooling to make AI systems easier to develop, test, evaluate, and operate.
Support experimentation while ensuring reliability and production readiness.
Play a key role in compliance initiatives (e.g., SOC 2), including tooling, processes, and documentation.
Help implement secure-by-default patterns around data access, secrets, and environments.
Ensure developer workflows align with security, privacy, and operational requirements.
Required
6–10+ years of professional software engineering experience.
Strong background in developer experience, platform, or infrastructure-adjacent engineering.
Hands-on experience with cloud infrastructure (GCP strongly preferred).
Experience supporting and enabling other engineers at scale.
Solid backend experience with APIs, databases (Postgres), and event-driven systems.
Experience working with AI systems, tooling, or model integrations.
Comfort working in an in-office, highly collaborative environment.
Nice to Have
Experience leading or owning DevX or internal platform initiatives.
Familiarity with compliance frameworks (SOC 2, ISO 27001).
Experience with GraphQL APIs and schema design.
Startup or early-growth company experience.
Skills Required
- 6-10+ years of professional software engineering experience
- Strong background in developer experience, platform, or infrastructure-adjacent engineering
- Hands-on experience with cloud infrastructure (GCP strongly preferred)
- Experience supporting and enabling other engineers at scale
- Solid backend experience with APIs, databases (Postgres), and event-driven systems
- Experience working with AI systems, tooling, or model integrations
- Comfort working in an in-office, highly collaborative environment
- Experience leading or owning DevX or internal platform initiatives
- Familiarity with compliance frameworks (SOC 2, ISO 27001)
- Experience with GraphQL APIs and schema design
- Startup or early-growth company experience
What We Do
AskElephant is an AI orchestration platform purpose-built for customer-facing and go-to-market teams. It automates revenue workflows by capturing context from calls, updating CRMs, and surfacing coaching opportunities. By reducing manual data entry and administrative tasks, the platform enables sales and customer success teams to focus on building stronger customer relationships and closing deals.
