Top Tech Jobs & Startup Jobs in Providence, RI

Support revenue teams by onboarding new hires, owning sales reporting and territory operations, maintaining Salesforce hygiene, tracking SPIFFs, and identifying automation opportunities to streamline sales processes.

Lead and optimize Enterprise XD design operations: translate strategy into deliverables, drive large-scale programs, manage prioritization, resourcing, roadmaps, cross-functional partnerships, and advocate for rigorous design practices.

Collect and analyze vibration and temperature data at client sites, evaluate machinery health, develop vibration analysis models and software, recommend sensor placement and corrective actions, expand PdM capabilities (ultrasonic, oil analysis), and collaborate with product, installation, and customer teams to deliver actionable condition monitoring insights.

Lead design and execution of an enterprise AI literacy program: set roadmap and metrics, build proficiency frameworks, create scalable learning experiences, embed Responsible AI governance, partner cross-functionally, track adoption, support certification, and represent the program externally.

Lead analytics strategy, governance, and reporting to create trusted metrics. Drive insights across churn, retention, product telemetry, and marketing. Build analytical models, oversee Looker BI, partner with Data Engineering, establish data quality and AI-readiness, and hire and grow the analytics team to influence leadership decisions and business outcomes.

Handle inbound/outbound calls and web/email inquiries to process return service authorizations for medical devices. Manage ERP and complaint systems to initiate repair orders, provide repair estimates/status, maintain confidential billing/client data, and meet customer service KPIs using knowledge base and Microsoft collaboration tools.

Provide bilingual French-English call center support for medical device service: process return service authorizations, create repair orders in ERP, communicate repair status and estimates, handle warranty and billing information, use knowledge base and web-based tools to resolve inquiries, and meet customer satisfaction and response-time metrics.

Design, build, and operate core platform infrastructure on AWS using Terraform and Kubernetes. Own end-to-end projects, CI/CD pipelines, observability, security best practices, and production reliability while contributing to architecture decisions, documentation, runbooks, and mentoring. Participate in on-call rotation and automate recurring work.

Lead the Asset Intelligence product area: define asset data foundation strategy, own roadmaps for one-to-two engineering pods, write PRDs, measure outcomes tied to revenue, prioritize portfolio investments, collaborate across engineering, data, design, sales and customers, and evaluate AI solutions to strengthen asset functionality and enterprise opportunities.

Define and enforce governance and standards for multi-cloud platforms (AWS, Azure, GCP, OCI, Snowflake). Build platform features, implement infrastructure as code, support application teams, ensure reliability/security/cost-efficiency, automate deployments, and manage servers, storage, networking, backup and disaster recovery.

Lead a hands-on analytics team (player-coach) delivering deep-dive analyses, A/B testing, KPI dashboards, metric governance, and stakeholder-facing insights while managing and developing analysts and partnering with data engineering.

Provide technical implementation and field engineering to integrate telephony/audio and CAD systems with GovWorx cloud solutions. Install, configure, and troubleshoot VoIP/SIP/RTP connections, hardware ingest devices, and network issues; work with PSAP/ECC staff and vendors; participate in on-call rotation and occasional site visits (up to 20%).