Top Operations & Support Jobs in Portland, OR

Contract IT System Administrator to manage and harden multi-cloud (AWS/Azure) infrastructure and Microsoft 365 identity/collaboration stack, support endpoints and managed IT/security SaaS platforms, automate routine tasks with scripting, maintain documentation and compliance posture for Department of War mission spaces, and serve as hands-on technical escalation for operational issues.

Serve as the Co-Founder's trusted operational and personal partner, owning calendar and travel, preparing briefs, driving follow-up, coordinating cross-functional priorities and public appearances, managing personal logistics, and traveling frequently to enable the founder's highest-impact work.

Contract IT System Administrator to manage and harden multi-cloud (AWS/Azure) infrastructure and Microsoft 365/Entra ID, support endpoints and managed IT/security SaaS, automate admin tasks with scripting, maintain documentation, and help meet DoW security and compliance expectations.

Provide internal IT support and endpoint management for a fully remote workforce: provision and maintain macOS/Windows devices, enforce endpoint security, manage MDM/UEM and SaaS provisioning (Google Workspace, Slack, Atlassian), triage help desk tickets, maintain IT documentation, oversee vendor/licensing relationships, and partner on internal infrastructure and policy initiatives including AI tool governance.

Own and automate IT workflows and SaaS integrations (identity, collaboration, core business apps). Configure SSO and identity protocols, maintain DNS and email security, troubleshoot endpoints and apps, support SOC 2/SOX compliance, document standards, and partner cross-functionally to scale reliable, secure IT systems.

Support Strategic Accounts by developing and maintaining Health System/IDN/GPO bids, renewals, and proposals. Serve as liaison to customers, assist with contract administration, compliance, pricing analysis, financial impact reports, query/report development, trend analysis, and process improvements. Compose technical correspondence and act for manager as needed.

Lead Tier 3 technical and integrations support, build and manage senior SME teams, own enterprise escalation management, improve SLAs and diagnostics, partner with Engineering and Product to resolve root causes and drive operational efficiencies.

Investigate health insurance claims to identify recoverable losses from third parties, document findings in systems, negotiate with members/adjusters/attorneys, review contracts, prepare expense spreadsheets, and process recovery payments.

Configure and validate client benefit setups, manage eligibility files and integrations, ensure claims processing readiness, support go-lives and rollovers, collaborate with onboarding, product, and engineering, and maintain configuration documentation and process improvements.

Manage all phases of subcontract administration including acquisition planning, cost analysis, negotiations, compliance, and closeout. Support proposal evaluations and maintain subcontract files, coordinating with various internal and external stakeholders.