Top Operations & Support Jobs in Portland, OR

Implement and optimize GTM systems across sales and marketing: integrate CRMs, automate lead generation/enrichment, build dashboards, support outbound campaigns, maintain data pipelines, and troubleshoot GTM tools to improve pipeline efficiency.

Serve as liaison between business and technical teams to optimize Salesforce CRM and Experience Cloud, gather and translate requirements into user stories, support integrations and enhancements, drive process and workflow improvements, and align system configuration with business needs to improve customer experience and enable data-driven decisions.

Lead backend employee benefits operations, managing carrier appointments, agency systems administration, data integrity, workflows, SLAs, and escalations. Drive project management for integrations, book rolls, and onboarding, deliver training and documentation, partner cross-functionally to improve processes and enable sales and account teams.

Partner with the founder and leadership team to build and run the company operating system: filter founder intake, convert ideas into decisions with owners and deadlines, run executive rhythm, close cross-functional work, build ClickUp/SOPs/knowledge systems, and implement AI-driven automations to increase founder leverage and ensure leaders reliably hit commitments.

Own and optimize Care Center website operations on Drupal, manage support queue and vendors, escalate and resolve complex technical issues, track KPIs, support online scheduling rollout and related digital projects (SEO, ORM, DAM).

Provide virtual administrative coordination for summer study abroad programs: manage master calendar, organize travel itineraries, academics, excursions, meals and activities, and run daily online staff meetings to ensure flawless execution of tasks and checklists.

Manage and audit product catalog data across e-commerce platforms and CMS, optimize listings for SEO and platform rules, correct listing errors, support taxonomy and attribute structures, analyze catalog performance, and collaborate with marketing and design to improve digital merchandising.

Lead the onboard Digital Experience team to manage apps, Wi‑Fi, digital screens and interactive TV; resolve technical issues, drive revenue via promotions, train crew, monitor KPIs, handle guest complaints, and liaise with shoreside IT and marketing.

Provide expert technical support for commercial and industrial water treatment systems (UV, ion exchange, filtration, RO). Troubleshoot, manage warranty and logistics inquiries, coordinate field service and startups, interpret wiring diagrams/CAD, use Salesforce for service management, and provide on-call support. Travel ~20%.

Remote independent-contractor research role for verified Google Business Profile owners/administrators. Participants will manage and review GBP content, follow project guidelines, provide written feedback, and help improve AI understanding of local business profiles. Flexible schedule; weekly payments based on approved work.