Top Operations & Support Jobs in Portland, OR

Manage LiveDesign implementation projects and ensure customer success with the Schrodinger Platform by collaborating with internal teams and representing customer needs in product development.

Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.

Supervise and mentor Client Associates to ensure timely, compliant brokerage operations; resolve team and operational issues; drive process improvements; liaison with branch leadership; oversee onboarding, training, and transaction approvals; visit branches to coach on operational risk and support adoption of CRG initiatives.

Support building and equipment repair teams by procuring parts, processing orders, and maintaining procurement records while ensuring end-user satisfaction.

Manage a team of Professional Services Engineers, deliver GitLab platform services, ensure customer satisfaction, and improve operational effectiveness. Foster team growth and technical delivery consistency across projects while collaborating with cross-functional partners.

Lead and scale onboarding programs for Sales, Customer Success, and Renewals teams, improving performance and ensuring new hires are productive.

The Director of Digital Workplace & End User Services at Samsara leads the integration of AI into workflows, fosters a zero-touch operational model, and enhances user experience across a tech-enabled workforce.

The Executive Assistant manages executive calendars, meetings, travel, and maintains organized workflows. This role enhances productivity, ensuring smooth operations and effective coordination across stakeholders.

The Staff Business Systems Analyst will manage Salesforce solutions and partner with stakeholders, ensuring effective integration and data flow across multiple platforms while supporting business needs and documentation efforts.

Manage a team in technical configuration for healthcare PaaS clients, translating requirements, testing functionalities, and troubleshooting issues.

Optimize workforce performance for service and clinical operations by forecasting staffing, managing intraday operations for Intake and Clinical RN teams, monitoring productivity and queues, delivering performance reports and insights, identifying improvement and automation opportunities, leading daily operational meetings, and preparing leadership presentations.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.