Top Operations & Support Jobs in Portland, OR

YesterdaySaved
In-Office or Remote
25 Locations
30K-41K Hourly
Mid level
30K-41K Hourly
Mid level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.
Top Skills: Apple MacosChatgptGoogle GeminiGoogle SuiteSalesforceSlack
2 Days AgoSaved
Hybrid
Portland, OR, USA
85K-145K Annually
Mid level
85K-145K Annually
Mid level
Fintech • Financial Services
Supervise and mentor Client Associates to ensure timely, compliant brokerage operations; resolve team and operational issues; drive process improvements; liaison with branch leadership; oversee onboarding, training, and transaction approvals; visit branches to coach on operational risk and support adoption of CRG initiatives.
Reposted 17 Days AgoSaved
In-Office
Portland, OR, USA
77K-95K Annually
Junior
77K-95K Annually
Junior
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Support building and equipment repair teams by procuring parts, processing orders, and maintaining procurement records while ensuring end-user satisfaction.
Top Skills: AribaMaximoMS Office
Reposted 26 Days AgoSaved
Hybrid
4 Locations
100K-160K Annually
Mid level
100K-160K Annually
Mid level
Healthtech • Machine Learning • Software • Biotech • Pharmaceutical
Manage LiveDesign implementation projects and ensure customer success with the Schrodinger Platform by collaborating with internal teams and representing customer needs in product development.
Top Skills: CheminformaticsComputational ChemistryComputational MethodsEnterprise Informatics
YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
55K-75K Annually
Junior
55K-75K Annually
Junior
Healthtech • Software
Optimize workforce performance for service and clinical operations by forecasting staffing, managing intraday operations for Intake and Clinical RN teams, monitoring productivity and queues, delivering performance reports and insights, identifying improvement and automation opportunities, leading daily operational meetings, and preparing leadership presentations.
Top Skills: Genesys WfmGoogle SheetsExcelNice IexSalesforceVerint
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Senior level
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead and scale a global Customer Support organisation from Singapore: define strategy, 24/7 operating model, SLAs, analytics (CSAT/NPS), QA, tech stack, deflection/self-service, cross-functional incident leadership, and vendor/BPO management to improve customer health, retention and cost-to-serve.
Top Skills: Agent AssistChatbotsConfluenceExcelGoogle SheetsKnowledge ManagementLlmLookerPower BISQLTableauTelephonyTicketing SystemsZendesk
YesterdaySaved
Remote or Hybrid
United States
42K-54K Annually
Junior
42K-54K Annually
Junior
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Review and evaluate Group Life claim documentation for completeness and accuracy, process payments, respond to policyholder and beneficiary inquiries, ensure regulatory compliance, meet production and quality targets, mentor reviewers, and support claimants compassionately throughout the claims process.
Top Skills: Bios (Windows-Based Claim System)ExcelMicrosoft TeamsMicrosoft WordWindows
YesterdaySaved
Remote or Hybrid
United States
Mid level
Mid level
Fintech • Software
Design and deploy Zendesk Advanced AI Agents and Copilot to deflect support tickets and automate L0/L1 resolutions. Identify high-impact use cases, build agentic workflows that call external APIs, collaborate with Security/IT and Support Ops on governance and rollout, and track AI impact (deflection, automated resolutions, accuracy) to continuously tune performance.
Top Skills: Rest ApisZendeskZendesk Advanced Ai AgentsZendesk Copilot
2 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
122K-160K Annually
Senior level
122K-160K Annually
Senior level
Artificial Intelligence • Fintech • Healthtech • Software
Own and improve Delivery operations workflows connecting customer demand to capacity planning, cost visibility, reporting, and execution. Lead Jira infrastructure, staffing and cost models, build dashboards and decision-useful materials, partner cross-functionally, and drive automation and AI to simplify recurring work. Maintain operating cadences and support strategic planning; travel up to 10%.
Top Skills: AIJIRA
2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
21-21 Annually
Entry level
21-21 Annually
Entry level
Fintech • Financial Services
Negotiate delinquent accounts on behalf of clients to maximize savings, build and maintain relationships with external partners, manage client finances and account queues, use tools to consolidate debts for negotiation leverage, provide client guidance, and participate in special projects to support client outcomes.
Top Skills: Crm SystemsSalesforce
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