Top Operations & Support Jobs in Portland, OR

Investigate and process commercial auto physical damage claims within authority limits. Communicate with insureds, claimants, agents and internal teams; determine coverage, set reserves, negotiate settlements, prepare or review damage estimates, document files, and refer for subrogation or fraud as appropriate.

Lead Enterprise IT strategy to unify fragmented operations, drive an AI-first approach, ensure operational reliability (Customer Zero), scale FedRAMP/IL4 compliance, optimize costs to support Rule of 40, and develop high-performing teams and cross-functional accountability.

Support building and equipment repair teams by procuring parts, processing orders, and maintaining procurement records while ensuring end-user satisfaction.

Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.

Manage LiveDesign implementation projects and ensure customer success with the Schrodinger Platform by collaborating with internal teams and representing customer needs in product development.

Provide front-line banking support across multiple branch locations, handling account openings, service requests, teller/cash transactions, credit applications, and proactive customer outreach. Build customer relationships, identify needs, refer to specialists, follow compliance and risk controls, and adapt to changing branch environments while supporting branch growth.

Lead global DSP operations to optimize partner performance, scalability, and supply competitiveness. Build operational frameworks, KPIs, and cross-functional programs; manage a distributed team; drive platform integrations, traffic shaping, identity and exchange optimization to support revenue growth and operational excellence.

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.

Provide multi-channel customer support for payroll tax accounts: research and resolve tax notices, coordinate with tax agencies and internal teams, reconcile liabilities, assist with TPA and POA setups, and contribute to recurring filings and process improvements.

Field leadership role advising dealership owners and senior leaders to improve parts and service performance. Drive business plans, analyze KPIs, resolve aftersales issues, execute service and parts initiatives, and deliver measurable results across assigned dealerships while traveling frequently and building strong relationships.