Top Operations & Support Jobs in Portland, OR

The Chief of Staff supports the Chairman by driving strategic initiatives, managing projects, and optimizing decision-making processes while ensuring operational efficiency across ventures.

The role involves managing Google Business Profiles, verifying listings, adapting to various software systems, and ensuring effective communication in English.

Lead operational scaling and acquisition integration for a platform, implement systems and reporting (ERP), partner with owners on day-to-day execution, and drive performance management to grow EBITDA and enable M&A-driven expansion.

Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.

Answer inbound phone calls from providers and collection staff to resolve claim status inquiries, explain billing processes and timing, coordinate with internal departments, meet service and availability standards, identify system/procedural issues, and complete assigned projects.

Provide high-trust executive support to the founder: manage calendar, travel, personal ops, hiring pipeline, inbox triage, Notion systems, AI agents/automations, and team coordination to anticipate needs and close loops.

Volunteer administrative assistant to support organizational workflows: coordinate across teams, prepare presentations and reports, support internal communications, and assist with ad-hoc support tasks to advance the nonprofit's mission.

Provide functional support and configuration for PeopleSoft 9.2 HCM (Core HR, Position Management, ePerformance). Elicit and document business requirements, perform fit-gap analysis, test planning/execution, PUM/PeopleTools upgrade research, workflow (AWE) configuration, troubleshooting, and mentor analysts. Create FRDs, test scripts, business process models, and production protocols while collaborating with technical teams on batch/jobs and resolving production issues.

Provide Robert's Rules guidance to the CEO, review agendas, facilitate meetings, take and distribute minutes, resolve procedural conflicts, and support continuous improvement. Attend weekly standups and commit to at least 4 hours/week; first task will help launch a fundraising campaign.

Provide administrative and operational support including Zoom meeting management, calendar and email handling, Google Sheets work, live Zoom session tech support, research, note collation, and project organization. Act as a proactive gatekeeper and collaborator to protect the employer's time and keep workflows running smoothly.