Top Operations Jobs in Portland, ME

Leads revenue intelligence operations supporting Marketing through executive reporting, forecasting, KPI governance, data quality, automation, and performance insights. The role develops marketing and SDR forecasting models, owns scorecards, improves reporting infrastructure, and translates pipeline, funnel, and ROI data into recommendations for senior leadership. It partners with Finance, Revenue Operations, Data Engineering, Analytics, Marketing, and SDR teams while mentoring analysts and driving cross-functional reporting standards.

Own sales forecasting, pipeline and performance analytics, GTM planning, sales compensation strategy, and revenue reporting. Partner with senior Revenue, Sales, Marketing, and Finance leaders to identify risks, evaluate scenarios, improve forecast accuracy, and translate complex analyses into actionable recommendations. This senior individual contributor role requires autonomy, executive communication, and expertise in SaaS revenue operations, Salesforce, sales compensation, quota planning, and pipeline management.

Supports CX Operations through business analysis, process optimization, project management, requirements gathering, performance reporting, dashboard development, and custom analysis. The role translates operational needs into business requirements, validates solutions, analyzes appraiser and broker coverage, develops business justifications, and communicates insights and recommendations to leadership. It manages multiple initiatives, supports system enhancement requests, and partners cross-functionally with finance, sales, product, and operations teams.

Leads the global People Operations strategy, shared services team, tiered service model, and AI-enabled automation roadmap. Establishes service standards, governance, compliance controls, metrics, vendor management, and change-management practices across regions. Partners with HR Technology, IT, Legal, Finance, and People leadership to scale systems and processes while ensuring privacy, security, auditability, human oversight, and strong employee experience.

Manages third-party asset management platforms and supports trading, custodial, and client service teams. Reviews accounts for accuracy and compliance with asset allocation policies, configures accounts, monitors trading and allocations, supports strategy reallocations, troubleshoots platform issues, and coordinates with compliance, investment strategy, asset managers, and client service teams.

Oversee litigation operations across multiple states by supervising and developing Team Leads, implementing standardized SOPs, monitoring case workflows and deadlines, coordinating cross-state initiatives, delivering training, and analyzing Filevine and BigQuery performance data. The role ensures consistent litigation execution, balanced caseloads, compliance with court procedures and statutes of limitations, timely phase progression, and accountability across distributed litigation teams.

Supports global revenue operations through territory and quota planning, KPI reporting, performance analysis, dashboard development, AI-enabled workflow improvements, deal desk execution, CRM governance, and commercial process optimization. Partners with Sales, Marketing, Customer Success, Enablement, and Finance to improve productivity, data quality, and operational effectiveness.

Owns sales enablement materials, health plan sales support, commercial contracts, events, Salesforce workflows, pipeline tracking, RFP coordination, and LinkedIn content. This cross-functional role manages multiple stakeholders and deadlines while improving commercial processes, supporting growth initiatives, and creating executive-ready presentations and proposals. The position is fully remote and requires strong organization, visual storytelling, CRM experience, and independent execution in a fast-moving healthcare startup.

Manage end-to-end product operations, coordinating product, engineering, and operations teams to ensure efficient feature and solution delivery. Track and optimize performance metrics, resolve operational roadblocks, manage product-update communications, and use data-driven insights to improve processes and support product success. The role requires strong analytical, communication, organizational, and continuous-improvement skills in a fast-paced, ambiguous environment.

Support customer operations across data feeds, SFTP setup, eligibility workflows, UAT, QA, customer configuration, and lifecycle changes. Investigate data discrepancies, document audit-ready records, coordinate with cross-functional teams, manage multiple priorities, escalate risks, and identify process improvements. The role offers growth toward independently managing smaller operational initiatives involving healthcare data and technical execution.

Manage Salesforce administration, data quality, reporting, dashboards, workflows, and user support for the revenue organization. Partner with Finance and Revenue leadership to reconcile ARR and revenue reporting, support revenue tools including CPQ, improve processes, and analyze deal structures, expansions, renewals, and other revenue-impacting changes. The role also handles ad hoc analytical projects and documentation in a startup environment.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Leads Product Operations for Product and Engineering, establishing portfolio planning, governance frameworks, operating cadences, performance reporting, and decision-support processes. Partners with executive and cross-functional leaders to improve prioritization, execution predictability, organizational alignment, and operational effectiveness. Oversees continuous improvement, risk mitigation, product management capability development, and the leadership and development of Product Operations teams.

Manages administrative, financial, and back-end business operations for a remote accounting firm. Responsibilities include recordkeeping, scheduling, vendor coordination, invoicing, expense tracking, budgeting, reporting, project management, systems administration, SOP development, workflow improvement, and risk identification. The role partners with leadership to improve operational efficiency and maintain internal tools and processes.

Lead strategy and operations for Stripe Infrastructure by shaping strategic vision, operating plans, capacity investments, efficiency initiatives, financial analyses, and cross-functional programs. Build models and dashboards using infrastructure performance and cost metrics, translate trends into actionable requirements, facilitate planning and governance forums, and establish processes that improve scalability, reliability, and resource optimization. Partner closely with engineering leadership and the Office of the CPTO while influencing teams across product, finance, data, and go-to-market functions.

Supports building permit applications and administrative operations by reviewing documents, maintaining accurate records, tracking emails and submissions, researching requirements, following up with stakeholders, identifying errors, escalating issues, and managing deadlines across multiple projects. The role requires strong organization, communication, initiative, accountability, and comfort with repetitive administrative work, government processes, permitting software, AI tools, and spreadsheets.

Manage revenue operations across Sales, Marketing, and Customer Success. Administer Salesforce and GTM systems, maintain data quality, build executive reporting, support forecasting and territory planning, improve lead routing and lifecycle processes, manage customer success reporting, operate deal desk workflows, and automate revenue processes using AI and other tools.

Provides Sales and Revenue Operations support by processing orders, administering Salesforce and CPQ platforms, monitoring forecasts, building reports and dashboards, improving sales processes, ensuring data integrity, and advising cross-functional stakeholders. The role also develops Salesforce enhancements, resolves process bottlenecks, trains field teams, documents workflows, and applies AI tools to improve analysis, reporting, and documentation.

Manage end-to-end administration for complex national account insurance business, including implementations, policy amendments, plan configuration, claims administration, billing adjustments, and client documentation. Collaborate with implementation, underwriting, claims, compliance, billing, and delivery teams to interpret contractual and regulatory requirements, resolve escalated issues, maintain accurate systems and census data, meet service levels, and improve operational processes and client experience.

Maintain an inventory of AI tools, index field use cases, track adoption and utilization, manage access requests and provisioning, ensure AI data hygiene, produce simple reporting, and create communications and micro-enablement to drive field AI adoption.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

Leads the HubSpot marketing technology ecosystem for franchise development, managing marketing automation, CRM operations, lead nurturing, lifecycle campaigns, integrations, data quality, reporting, attribution, and analytics. Partners with Marketing and Sales leadership to improve lead quality, conversion rates, pipeline velocity, and revenue performance. Oversees integrated campaigns across email, SMS, webinars, events, advertising, landing pages, and forms while optimizing processes through testing, automation, and AI-enabled solutions.

Owns visit delivery, SLA attainment, clinician cost, roster health, and operational performance for assigned telehealth marketplace programs. Responsibilities include staffing strategy, data analysis, incentive deployment, real-time escalation playbooks, AI-agent oversight, client launches, program configuration, and cross-functional partnership. The role also supports client reviews, supply readiness, program expansions, and continuous improvement across Marketplace Operations.

Supports internal business operations across contracts, compliance, hiring logistics, onboarding, events, proposals, vendor coordination, project tracking, dashboards, and leadership special projects. Maintains accurate records, monitors deadlines, prepares client-ready documents, coordinates meetings and convenings, and follows through on cross-team action items. The role requires strong organization, initiative, discretion, written communication, and proficiency with PowerPoint, Excel, Google Suite, and AI tools. This is a fully remote position with travel several times per year.

Provides client and system support for time study processes, cost reports, and related PCG systems. Coordinates roster data and system updates, analyzes monthly and quarterly results, produces reports, troubleshoots issues, and communicates findings to clients and project managers. Develops process documentation, quality assurance procedures, and instruction materials while managing multiple assignments and ad hoc project tasks.