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Top IT Support & Helpdesk Jobs in Pittsburgh, PA
Transportation
Provide onsite IT support at Sharpsburg, PA: troubleshoot hardware/software/networking, manage endpoints across Windows/macOS/Linux, administer identity and access, maintain office infrastructure and A/V, support security/compliance, participate in on-call rotation, and improve IT processes and documentation to scale operations across locations.
Top Skills:
Apple Business ManagerBashGoogle WorkspaceJAMFJira Service ManagementJumpcloudLinuxmacOSMicrosoft Entra IdMicrosoft IntuneMobile Device ManagementOktaPowershellPythonSAMLScimWindowsWindows Autopilot
Reposted 21 Days AgoSaved
Edtech • Other • Professional Services
Provide day-to-day support for library computing devices and services: install, configure, and troubleshoot hardware/software and peripherals; manage Apple, Windows, and Chromebook endpoints; resolve tickets; maintain asset inventories and documentation; assist with scripting/automation, software deployment, endpoint security, and patron-facing technology services; collaborate with central IT on projects.
Top Skills:
BashChromeosIntuneJAMFmacOSPowershellPythonServicenowTeamdynamixWindows
Healthtech • Productivity • Software
Provide technical support for developer customers, resolve inquiries, create and maintain tutorials and content to improve self-sufficiency, minimize engineering interrupts, and collaborate with cross-functional teams on support strategies.
Artificial Intelligence • Cloud • Consulting • Cybersecurity
Supports and enhances the organization’s SharePoint Online intranet and Microsoft 365 digital workplace. Responsibilities include SharePoint administration, content management, user support, troubleshooting, governance, permissions reviews, quality assurance, training, documentation, stakeholder engagement, and adoption initiatives. The specialist also supports migrations, identifies usability improvements, and stays current with Power Platform and AI-enabled Microsoft technologies.
Top Skills:
Microsoft 365Microsoft CopilotMicrosoft Power PlatformMicrosoft Sharepoint OnlineMicrosoft TeamsPower AppsPower Automate
Artificial Intelligence • Cloud • Information Technology • Consulting
Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.
Top Skills:
Cloud PlatformsDnsGrafanaLinuxLokimacOSPrometheusService Desk/Ticketing SystemsTcp/IpVpnWindows
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Information Technology • Software
Provides advanced helpdesk support for court case management and jury software. Responsibilities include expert triage, ticket prioritization and resolution, application troubleshooting, configuration changes, outage communications, knowledge-base development, data analysis, scripting assistance, and coordination with application and hosting operations teams.
Top Skills:
Application ArchitectureCase Management SystemsCourt Case Management SoftwareJury SoftwareScripting
Information Technology • Professional Services • Consulting
Administer and support PeopleSoft environments including installation, configuration, upgrades/patching, performance tuning, integrations (Integration Broker, IAM/MFA), ElasticSearch implementation, environment builds, monitoring, troubleshooting, and cross-team coordination to maintain high-availability HRMS systems.
Top Skills:
Application ServerElasticsearchFtpIntegration BrokerMulti-Factor AuthenticationNys Identity And Access ManagementPeoplesoftPeoplesoft 9.2Peopletools 8.56+Process SchedulerPum (Peoplesoft Update Manager)SchedulerTuxedoWeb ServerWeblogic
Cloud • Enterprise Web • Information Technology • Infrastructure as a Service (IaaS)
Provide Level 2 technical support by administering Linux/Windows servers, virtualization and cloud platforms, managing databases and web servers, configuring hosting control panels (cPanel, Plesk, WHMCS), troubleshooting networking and performance issues, communicating with customers, and improving support processes.
Top Skills:
AnsibleApacheBashCi/CdCloud PlatformsCpanelCuberpanelCwpDnsDockerHestiacpIp AddressingLinuxLitespeedMariadbMySQLNginxPleskPostgresPythonSecurity ProtocolsSslVirtualizationWhmcsWindows
Healthtech
Owns employee workplace technology, including device and account provisioning, access management, IT support, SaaS inventory, onboarding and offboarding processes, and workplace technology governance. Builds and deploys AI-powered automations and agentic workflows for non-clinical teams using tools such as Claude, Make.com, Zapier, and similar platforms. Measures automation ROI, documents solutions, and partners with People, Technology, and CTO stakeholders.
Top Skills:
Ai Agentic WorkflowsChatgpt EnterpriseClaudeDeel ItGoogle WorkspaceHrisIdentity And Access ManagementLovableMake.ComMdmN8NNotionSaaSSlackZapier
Real Estate • Software • PropTech • Automation
Lead technical escalations from intake to validated resolution: run diagnostics across logs, SQL, APIs, cloud and code; classify root causes; review AI-generated fixes; coordinate engineering responses to meet SLAs; improve runbooks, tooling, and prevention to reduce repeat incidents.
Top Skills:
Ai ToolsAWSBrowser Developer ToolsCloudwatchDatadogGrafanaGraphQLObservability PlatformsReactRest ApisRuby On RailsSentrySQL
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