Top IT Support & Helpdesk Jobs in Pittsburgh, PA

Provide day-to-day support and escalation for business applications used by HBK, assist with deployments, integrations during M&A, gather requirements and document workflows, work with vendors, train staff, and monitor/implement technology in assigned offices.

Responsible for leading the IT Governance strategy, developing policies, managing performance, and implementing improvement programs within the IT organization.

The Laboratory Assistant III will assist with laboratory automation, prepare samples, train users, maintain equipment, and instruct students.

The Help Desk Analyst provides technical support, leads troubleshooting efforts, and develops documentation and training materials to enhance team efficiency and customer satisfaction.

This role provides technical support for Broadcom's Mainframe Software products, resolving issues, analyzing logs, and ensuring customer satisfaction.

The IT Infrastructure Manager leads the infrastructure team, manages operations, and ensures secure, reliable systems while driving continuous improvement and aligning with business goals.

The Vice President, Application Support Manager oversees application maintenance, leads troubleshooting, manages incidents, and ensures application readiness through collaboration with stakeholders.

The Systems Administrator maintains SoundStack's infrastructure, deploying and troubleshooting servers, supporting incident management, and improving operations with automation tools.

The Senior Manager will build and scale IT Support functions, implement AI tools, optimize performance metrics, and lead diverse teams towards exceptional service delivery.

The Vice President of Global Application Support leads the SaaS application support function, managing teams across multiple levels to ensure operational excellence and customer satisfaction. Responsibilities include strategy implementation, performance management, incident resolution, and collaboration with other departments.