Top IT Support & Helpdesk Jobs in Pittsburgh, PA

The Laboratory Assistant III will assist with laboratory automation, prepare samples, train users, maintain equipment, and instruct students.

The Help Desk Analyst provides technical support, leads troubleshooting efforts, and develops documentation and training materials to enhance team efficiency and customer satisfaction.

This role provides technical support for Broadcom's Mainframe Software products, resolving issues, analyzing logs, and ensuring customer satisfaction.

The IT Infrastructure Manager leads the infrastructure team, manages operations, and ensures secure, reliable systems while driving continuous improvement and aligning with business goals.

Administer and maintain Crown Castle's IBM Netcool Suite, troubleshoot and resolve monitoring/system issues, implement updates and patches, manage access and DNS, develop probe rules and Impact policies, create dashboards, perform backups and audits, collaborate with teams/vendors, support incident response, and provide user training.

The Vice President, Application Support Manager oversees application maintenance, leads troubleshooting, manages incidents, and ensures application readiness through collaboration with stakeholders.

The Systems Administrator maintains SoundStack's infrastructure, deploying and troubleshooting servers, supporting incident management, and improving operations with automation tools.

The Senior Manager will build and scale IT Support functions, implement AI tools, optimize performance metrics, and lead diverse teams towards exceptional service delivery.

The Technical Support Assistant performs administrative duties, handles customer inquiries, processes invoices, maintains databases, and assists management in various operations.

Lead the L3 hardware support for GPU-dense datacenter infrastructure, managing high-severity incidents, team building, and vendor escalations.