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Top IT Support & Helpdesk Jobs in Pittsburgh, PA
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
Sql,Relational Databases,Windows,Linux,Ecns,Exchanges,Trading Network Connectivity And Routing
Automotive • Edtech • Kids + Family • Mobile • Social Impact • Transportation
Provide end-user support and device lifecycle management for Mac and Windows, administer Google Workspace and identity platforms (Okta/JumpCloud), build automation (Zapier/Workato/Google Apps Script), manage assets, support security and IT projects, and serve as a technical liaison with occasional after-hours and periodic travel to the Los Angeles HQ.
Top Skills:
Macos,Windows,Zapier,Workato,Google Apps Script,Google Workspace,Okta,Jumpcloud,Zoom,Slack,Python
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
Okta,Entraid,Jira,Confluence,Jira Service Desk,Atlassian Cloud,Intune,Endpoint Management,Addigy,Google Workspace,Office 365,Zoom,Slack,Sentinelone,Connectwise Control,Voip,Cloud Phone System,Rmm,Lan,Wan,Vpn,Windows,Macos
Healthtech • Logistics • Pharmaceutical
The Systems & Support Specialist provides technical assistance for software support in healthcare, coordinates with business units, manages technical issues, and oversees system integrity and compliance while supporting project implementations and invoicing.
Top Skills:
CifsMoveitExcelMs PowerpointMs VisioMs WordPharmacy Support SystemsSftp
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.
Top Skills:
Salesforce,Bizflow,Pega,Salesforce Service Cloud,Splunk,Apis,Deployment Pipelines
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Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Healthtech
Operates communication systems for doctors, patients, and staff, answers calls, relays messages, and manages emergencies efficiently.
Top Skills:
Computer Based Answering ConsoleComputerized Windows Based Nurse Call SystemMessaging CenterSoftware On Pc
Automation • Manufacturing
The IT Infrastructure Manager leads the infrastructure team, manages operations, and ensures secure, reliable systems while driving continuous improvement and aligning with business goals.
Top Skills:
Active DirectoryAWSDhcpDnsExchangeFortinetGCPHyper-VMicrosoft 365AzureMicrosoft ServerOnedriveServersSharepointTeamsVirtualizationVMwareWindows Os
Mobile
Administer and maintain Crown Castle's IBM Netcool Suite, troubleshoot and resolve monitoring/system issues, implement updates and patches, manage access and DNS, develop probe rules and Impact policies, create dashboards, perform backups and audits, collaborate with teams/vendors, support incident response, and provide user training.
Top Skills:
Ibm Netcool,Netcool Objectserver,Netcool Gateways,Netcool Probes,Netcool Webgui,Netcool Dash,Netcool Impact,Red Hat,Centos,Linux,Snmp,Syslog,Tl1,Nfmp,Ping,Message Bus,Dns,Snmp Mibs,Json,Apis
Financial Services
The IT DevOps Intern will learn DevOps concepts, use cloud tools, build CI/CD pipelines, automate tasks, and set up monitoring.
Top Skills:
Aws CloudformationBashCloudwatchDockerEksGitGrafanaKubernetesPrometheusPythonTerraform
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