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Top IT Support & Helpdesk Jobs in Pittsburgh, PA
Machine Learning • Payments • Security • Software • Financial Services
The Incident & Problem Consultant develops and manages incident and problem management programs, overseeing incident resolutions and improving processes for efficient recovery strategies.
Top Skills:
Change ManagementIncident ManagementIt Service ManagementProblem Management
Information Technology
The CTS Operations Analyst at CDW primarily provides tier-1 support, performs operational tasks, and collaborates with teams to deliver services exceeding customer needs and requirements.
Top Skills:
AutomateHeatMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Security • Software • Cybersecurity • Automation
As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.
Top Skills:
AtlassianFleetGoogle WorkspaceJAMFJira Service ManagementKandjimacOSOktaSlackZoom
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
New
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Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Healthtech
As an IT Specialist, you'll provide support for employee IT needs, manage device provisioning and lifecycle, and administer user access to SaaS tools.
Top Skills:
Google WorkspacemacOSMicrosoft 365OktaSlackWindows
Fintech
Responsible for leading the IT Governance strategy, developing policies, managing performance, and implementing improvement programs within the IT organization.
Fintech • Financial Services
The Senior Specialist in Production Support will manage production applications, perform troubleshooting, problem management, and collaborate with cross-functional teams to enhance operations.
Top Skills:
AIAppdCicsCobolDb2Git/WindsurfJavaJclRestful Web ServicesServicenowSplunkSQLUnix/LinuxVsam
Healthtech
This role provides advanced technical support for IT infrastructure, manages incident resolution, and mentors junior team members, ensuring service compliance and documentation.
Top Skills:
It InfrastructureMainframesPcServers
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