Top Operations & Support Jobs in Pittsburgh, PA

Manage clients' real estate data center information and lease portfolios: read and abstract complex lease documents, monitor critical dates, ensure data integrity, generate reports, oversee help desk and audit functions, reconcile invoices, identify risks and savings, maintain client relationships, and assign work to analysts.

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

As a Program Associate, you will coordinate operational activities, manage programs, maintain documentation, and facilitate communication between teams and stakeholders to ensure customer satisfaction and program success.

The Vice President of Customer Operations leads strategic initiatives to enhance customer care and operational performance through digital transformation and cross-functional collaboration.

Own end-to-end execution of strategic enterprise deals and build the Deal Desk function: structure deals, manage quote-to-contract, protect margin, optimize tooling (CRM/CPQ/CLM), and align Sales, Finance, Legal, Product, and RevOps to accelerate close velocity and scale repeatable processes.

The Project & IT Budget Analyst manages project coordination and IT budget oversight, supporting strategic initiatives and ensuring financial accuracy.

Lead deep technical investigations and RCA for complex SaaS issues. Read C#/.NET code, write safe SQL and stored procedures, operate within production safety guardrails, respond to alerts, create actionable engineering tickets, build tooling to reduce reactive work, mentor peers, and communicate clearly to customers and stakeholders.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

Owner of GTM systems and data infrastructure for Sales, Marketing, and Customer Success. Audit and stabilize GTM stack, build enrichment pipelines and integrations, enable automated outbound campaigns, attribution, intent signals, multi-channel orchestration, renewal risk scoring, and AI-driven workflows.

Serve as a strategic operator and force multiplier for the CEO and leadership team. Drive cross-functional initiatives, prepare Board and investor materials, enable AI adoption and build workflows, support finance and revenue analytics, coordinate leadership rhythms and company offsites, and translate executive priorities into measurable plans and follow-through.