Top Operations & Support Jobs in Pittsburgh, PA

Coordinates administrative, reporting, scheduling, documentation, compliance, training, and communications for the ASPCA Safety Team. Responsibilities include managing site safety committee meetings, travel, contracts, invoices, access requests, safety databases, policy review schedules, compliance filings, electronic records, presentations, and stakeholder communications. The role supports cross-functional safety and compliance programs, maintains calendars and action-item tracking, and works remotely with up to 10% annual travel.

Leads strategic and business operations for Litigation Support, partnering with leadership on priorities, reporting, process design, quality, hiring, team transitions, and growth. Owns cross-functional projects, operational improvements, SLA and productivity frameworks, executive reporting, product and technical requirements, and expansion into new jurisdictions. Develops expertise in court filing and Service of Process rules to create scalable workflows, SOPs, training, and playbooks.

Administer and architect Jira-based outcome planning across Jira Premium, Atlassian Goals, and Jira Product Discovery. Responsibilities include redesigning hierarchy and workflows, modeling objectives and outcomes, developing cost visibility, configuring permissions and reporting, piloting solutions in a sandbox, planning migrations, documenting governance, and training product teams through a Planning Center of Excellence.

Leads Technology Strategy & Operations for Yahoo Central Technology, partnering with the CTO and senior leaders on strategic planning, OKRs, investments, resource allocation, business rhythms, performance reporting, and executive communications. The role builds AI-assisted operational workflows, oversees cloud and technology financial planning, improves governance and productivity measurement, translates engineering progress into board-ready narratives, and manages a high-performing Strategy & Operations team.

Coordinate and safeguard the Certified Fraud Examiner exam program by overseeing proctoring vendors, investigating misconduct and security breaches, analyzing suspicious exam data, auditing sessions, documenting findings, and recommending preventive measures. The role also maintains policies and records, communicates with candidates and stakeholders, researches certification standards, and provides backup support for exam administration, scheduling, eligibility, results, and retakes.

Supports processing of Veteran Readiness and Employment and Military Tuition Assistance benefits. Fields student inquiries, reports enrollments to the VA, processes correspondence, maintains records, monitors documentation, and helps ensure compliance with federal regulations and university policies. The role also assists with orientations, webinars, training seminars, and other veteran services activities while providing timely administrative support to students.

Provides high-level administrative and operational support to C-level executives in a global remote environment. Responsibilities include managing complex calendars, coordinating domestic and international travel, preparing executive materials, organizing leadership meetings and events, tracking action items, handling expenses, supporting special projects, and maintaining confidential information. The role also requires effective use of AI tools to streamline administrative workflows and executive communications.

Provides technical support for NiCE Recording Solutions serving large public safety customers. Troubleshoots server, network, and VoIP issues; coordinates with customers, Support, and R&D teams; documents service requests; maintains customer communication and satisfaction; follows SLAs and support procedures; participates in knowledge transfer; and handles rotating off-hours support and occasional customer-site travel.

Leads marketing operations strategy, infrastructure, technology, analytics, and team execution. Oversees MarTech architecture, automation, lead scoring, routing, funnel analytics, attribution, MQA and account-based operations. Partners with Sales Operations, Finance, Legal, IT, and marketing leadership to improve pipeline velocity, revenue alignment, budgeting, data privacy, and operational governance.

Versar offers SkillBridge internship for transitioning service members, providing hands-on experience in various fields including logistics, engineering, and IT.