Top Operations & Support Jobs in Pittsburgh, PA

Manage Salesforce Field Service contracts, maintenance plans, work orders, billing data, dispatch coordination, contract collection, renewals, and inventory. Support Sales and field teams, promote Salesforce adoption, maintain accurate records, and collaborate with Finance, Operations, and leadership. The role requires strong systems aptitude, Salesforce and Microsoft Office proficiency, reliable follow-through, and the ability to manage multiple priorities.

Entry-level rotational trainee role preparing candidates for functional or managerial positions. Responsibilities include completing assignments across business units, learning specialty-area operations, participating in training and special projects, meeting deadlines, developing leadership skills, and understanding continuous improvement practices. The role requires a high school diploma or GED, business and analytical skills, Microsoft Office proficiency, teamwork, communication, and flexibility to relocate.

Provides administrative and sales support by preparing client visits, coordinating orders and files, scheduling appointments and deliveries, maintaining inventory, managing calendars, and communicating with clients and vendors. Supports prospecting through social media and digital marketing, enters referrals, creates call lists, and sends promotional messages. The role requires strong organization, communication, customer service, technology, and basic accounting skills, along with onsite attendance and occasional lifting and delivery duties.

Provide advanced technical support for robotics products, serving as an escalation point for complex customer issues. Troubleshoot problems, coordinate with engineering teams, document resolutions in ticketing systems, identify recurring issues, and follow up to ensure customer satisfaction. The role also guides team members on support standards and contributes customer feedback to product and service improvements.

Processes project ticket data for payroll, accounts receivable, billing, and per diem tracking. Researches discrepancies, maintains non-billable time reports, supports purchase order tracking, and coordinates OQ/TQ requests. Assists with onboarding, communications, scheduling, visitor reception, job board updates, and divisional continuous improvement efforts.

Provides administrative and clerical support to case managers and attorneys by organizing client files, processing records requests, preparing legal correspondence and demand letters, mailing documents, and managing office duties. Requires strong organization, communication, writing, multitasking, attention to detail, Microsoft Office proficiency, database expertise, and typing speed of at least 35 words per minute. This is an on-site role supporting up to 100 or more cases.

The Receptionist serves as the first point of contact for customers, vendors, applicants, employees, and visitors. Responsibilities include answering and directing calls, greeting visitors, handling mail and deliveries, maintaining records and supplies, performing clerical tasks, and providing administrative support. The role requires professionalism, confidentiality, organization, reliable attendance, strong communication, Microsoft Office proficiency, and the ability to manage multiple priorities in a fast-paced office environment.

Manages daily parking facility operations, including staffing, employee development, customer and client service, security and cash controls, budgeting, profitability, procurement, vendor needs, accounting tasks, maintenance, claims, safety, and OSHA compliance. The role also monitors service quality and implements operational improvements.

Participate in a 9-week summer management internship focused on learning transportation operations, service center functions, company policies, and procedures. Interns gain cross-functional knowledge, understand how each position supports the organization, and may be considered for the Management Trainee Program after earning their degree. The role requires college enrollment, basic math skills, English fluency, and flexibility to work first, second, and third shifts.

Executes specialized deposit operations, including client implementation setup, maintenance requests, teller work, quality reviews, escrow sub-accounting, and ongoing client support. Collaborates with relationship managers, sales, wire, treasury, ACH, loan operations, capital markets, and compliance teams. Assists with employee training, maintains service levels, researches non-standard transactions, and supports deposit products such as checking, money markets, CDs, and CDARS/ICS.