Top Operations & Support Jobs in Pittsburgh, PA

Provides concierge, reception, office administration, and facilities support. Responsibilities include greeting and assisting visitors, managing conference rooms, coordinating catering and client visits, arranging travel, supporting executive staff, handling mail and shipping, assisting with audiovisual equipment, coordinating vendors, and supporting company events and special projects. The role requires strong organization, customer service, Microsoft Office, problem-solving, and basic office technology skills.

Coordinates office hospitality and administrative services, including greeting visitors, managing conference rooms, preparing client visits, arranging catering and travel, supporting executives, handling mail and shipping, coordinating vendors, and assisting with facilities and company events. Provides concierge-level customer service while representing Ricoh and client cultures in a professional headquarters environment.

Administer and improve the enterprise electronic Quality Management System, including document control, CAPA, deviations, audits, training, vendor qualification, risk management, and change control. Maintain workflows, records, dashboards, metrics, and system access; coordinate quality activities across departments and vendors; support audit readiness, software validation, corrective actions, and management reporting. Partner with Quality, IT, HR, Security, Operations, and business leaders to ensure compliance and continuous process improvement.

Drives global harmonization and continuous improvement of commercial and service lifecycle processes across regions and functions. Maps current workflows, establishes common standards and data definitions, manages process governance and roadmaps, and partners with Sales, Service, Finance, Data, and IT teams. The role facilitates stakeholder alignment, change management, training, adoption, and continuous improvement across SAP and Salesforce-enabled operations.

Supervises administrative staff and coordinates workflow across Tax and A&A departments. Assigns workloads, monitors deadlines and backlogs, maintains workflow systems and documentation, troubleshoots software issues, prepares operational reports, supports onboarding and training, and identifies automation and process-improvement opportunities.

Develops and delivers digital and physical library programmes and services for children and teens. Organises community outreach, school visits, storytelling, book clubs and other engagement activities; evaluates programme impact using participant feedback and usage data; manages collection relevance; provides book recommendations; creates displays; and builds relationships with library users and community partners.

Lead a team executing call monitoring and quality assurance to ensure accurate, consistent, and risk‑aware evaluations. Partner with operations, compliance, and training to drive coaching, remediate risks, support audits, deliver trend reporting, and continuously improve monitoring criteria, processes, and controls in a regulated environment.

Provides front-desk reception, telephone and visitor assistance, mail and office-supply coordination, correspondence, data entry, and office procedure support. Delivers executive administrative assistance by managing communications, meetings, appointments, travel itineraries, confidential information, meeting minutes, action items, and follow-up. Maintains professional office presentation and ensures front-desk coverage. Requires strong Microsoft Office skills, administrative experience, reliability, and on-site availability.

Supports the Community Manager with resident service, property tours, move-ins and move-outs, community events, grounds inspections, resident account records, reporting, and daily administrative operations. Responds to resident inquiries, escalates issues, supports safety and policy compliance, and helps maintain a welcoming community environment. Requires at least two years of related customer service experience, strong organizational and communication skills, and a valid driver’s license.

Manages all business and property-management activities at public housing sites, including staff supervision, budgets, rent collection, leasing, resident relations, inspections, maintenance coordination, compliance with HUD and HACP regulations, reporting, and corrective actions. The role oversees employees, supports unit turnover, conducts applicant leasing activities, monitors operational performance, and maintains readiness for on-site emergencies and evening meetings.