Top Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

The Operations Manager leads travel consultants in optimizing service delivery and performance, oversees operational improvements, and supports team development while adhering to company standards.

The role involves developing global pricing and market access strategies for Solid Tumor pipeline products and ensuring alignment with payer needs through cross-functional collaboration.

The role involves high-level administrative tasks, document creation, executive communication support, meeting coordination, and logistics for events.

The Strategic Sourcing Analyst manages supplier relationships, evaluates proposals, enforces contracts, and assesses costs in book printing.

The Resource Planning Lead collaborates with various teams to manage resource allocation, maintain skill inventories, and analyze data for effective project planning and recruitment strategies.

The IT Systems Administrator will support and maintain internal SaaS infrastructure including Okta, Google Workspace, Slack, and GitHub while ensuring compliance and security. Responsibilities include user management, supporting identity and access management, and documenting processes.

The Background Verification Analyst reviews criminal records, manages client inquiries, ensures FCRA compliance, and assists in the screening process.

The ESM Tech Lead will oversee the daily operations of the ServiceNow platform, manage incidents, perform maintenance, support upgrades, and ensure platform security.

Conduct regular quality audits of calls, messages, and documentation; evaluate adherence to protocols; provide actionable feedback; identify patterns and gaps; verify SOP compliance; support performance and engagement initiatives to maintain high-quality operational workflows.

The Billing Support Specialist aids revenue cycle operations by managing pharmacy payment collections, disputing lab invoices, fulfilling medical records requests, and providing administrative support in a patient-facing role.