Top Customer Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Supports new-client onboarding for investment advisory accounts by preparing documents, coordinating account opening and funding, entering CRM data, resolving client roadblocks, and maintaining relationships with clients, advisors, sales representatives, custodial partners, and other stakeholders. The role also supports CRM and process enhancements and serves as a knowledge resource for program rules, systems, and priorities.

Provides inbound and outbound customer support for car buying and selling journeys. Builds customer relationships, resolves issues using critical thinking and AI tools, verifies sensitive documentation, learns evolving products, and delivers accurate, empathetic phone interactions. This is an in-person, full-time hourly role with assigned schedules, weekend and potential holiday shifts, and possible overtime.

Conduct quality audits of customer service, claims, and prior authorization interactions; provide call coaching, training, and feedback; analyze quality scores and trends; recommend workflow and training improvements; support Help Desk and occasional client-facing tasks; prepare reports and training materials to improve customer service performance.

Provide front-desk patient care: check patients in/out, answer phones, schedule appointments, take payments, maintain product displays and a welcoming reception area, educate patients about products/services, and perform administrative tasks using electronic patient records.

Provides client service and operational support to Financial Advisors in private wealth management. Coordinates client onboarding, account openings, paperwork, transactions, communications, CRM maintenance, meeting materials, client events, and regulatory compliance. Handles client inquiries, monitors investment opportunities, supports advisor marketing and social media, and completes account servicing activities while maintaining accuracy, confidentiality, and strong organization.

Provide first-level phone support to rental vehicle customers: answer and prioritize calls, troubleshoot remotely, coordinate vendors/services, document interactions, maintain rental records and vehicle knowledge.

Answer inbound member calls and digital messages to resolve moderately complex financial-product inquiries. Troubleshoot, research, escalate as needed, educate members on products, cross-sell, meet call-center metrics, and provide de-escalation and excellent customer service.

This program trains candidates for management roles by providing hands-on experience in customer service and store operations, focusing on leadership development.

Process and resolve debit card inquiries and maintenance requests across internal and external channels, support frontline servicing teams with real-time customer issues, use CRM and queue workflows, and ensure compliance with banking rules and regulations while maintaining strong communication and organization.

Provide omni-channel customer support (phone, email, chat) for EP products. Troubleshoot client issues, document cases in Salesforce, create knowledge base articles, escalate bugs, and communicate with technical teams while maintaining client confidentiality.