Top Customer Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Supports financial advisors by managing client paperwork, transactions, records, appointments, communications, outreach, client events, and service requests. Prepares meeting materials, maintains compliance documentation, educates clients on account services and technology, and coordinates with internal departments to resolve needs. The role is onsite and requires strong organization, communication, time management, and Microsoft Office proficiency.

Provides front-line support to financial advisors and their staff by handling high-volume calls and emails, resolving account servicing and technology questions, documenting interactions in Salesforce, and coordinating with internal teams. The role requires accurate, empathetic communication, knowledge of financial service processes, and adherence to service and compliance standards. It also offers development toward a Wealth Advisor Associate position after completing licensing and competency requirements.

Provides phone, email, and consultative support for financial professionals using CIRStatements. Resolves reporting, performance calculation, account data, integration, and platform issues; delivers training; investigates data integrity concerns; collaborates with custodians, vendors, clearing firms, and internal teams; supports testing, documentation, account maintenance, and process improvements.

Processes high volumes of customer and citizen requests according to business rules, statutes, procedures, and service-level agreements. Reviews submissions for accuracy, resolves missing information, escalates complex issues, provides customer service, maintains records, and supports internal teams. The role also sorts, scans, and processes incoming mail and requires in-office attendance two to three days per week for mail handling and other operational needs.

Provides real-time customer support for autonomous vehicle rides through phone and ticket-based channels. The specialist shares ride information, troubleshoots issues, resolves escalations, supports service disruptions and emergencies, and advocates for riders. The role requires empathy, clear communication, adaptability, and proficiency with multiple web-based tools. The specialist also helps improve operational processes and tools. This is a full-time, on-site position requiring evening, weekend, and occasional holiday shifts.

Supervise and mentor a regional customer experience team, ensuring high service and customer satisfaction standards. Handle escalated concerns, coordinate with operations and sales, provide performance reporting, coach employees, support hiring and onboarding, deliver training, identify service gaps, and recommend improvements. The role requires travel to other terminals, less than 10% of the time, and includes general office responsibilities.

Provides administrative and customer support at an automotive repair facility. Coordinates customer transportation, maintains records, receives parts, processes returns, creates and finalizes repair orders, answers phones, and assists with invoicing and payments. The role requires strong communication, organization, computer, math, and member-service skills, along with a high school diploma, two years of relevant experience, a valid driver license, and the ability to perform physical tasks.

Paid, full-time 9-week internship focused on customer support and market operations. Interns will engage customers by phone and chat, learn Carvana’s end-to-end vehicle-buying journey, complete a capstone project, and participate in leadership development sessions. Successful interns may receive opportunities to join Customer Care or Market Operations after graduation, with potential internal mobility after six months.

Guides Spanish-speaking prospective students through campus, individualized, group, virtual, and golf cart tours. Translates admissions appointments, communicates GCU’s academic offerings, supports promotional and administrative tasks, assists with enrollment events, and helps with office projects. Requires professional bilingual communication, customer service, organization, independence, and occasional evening or weekend availability.

Coordinates vehicle impound recovery activities by supporting clients, customers, recovery vendors, and account managers. Responsibilities include assigning vendors, monitoring internal queues, maintaining reports, researching and resolving issues, documenting details, prioritizing follow-ups, and ensuring approvals, documents, and active recovery assignments are completed on schedule. The role requires strong customer service, communication, organization, multitasking, accuracy, and proficiency with Google products and multiple computer systems.