Top Customer Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Provide in-home pet care including daily check-ins, dog walks, and pet-sitting visits. Follow detailed care instructions, send photo visit summaries, use scheduling and tracking apps, complete shadow training, and maintain reliable communication with clients and the office.

Manage and lead a team of Customer (Field) Engineers supporting semiconductor fab operations: forecast resources, manage start-ups, warranty and service agreements, ensure customer satisfaction and uptime, hire/train staff, enforce safety and compliance, control inventories/RMA, and report status. Night-shift supervisory role with travel and continuous improvement responsibilities.

Manage and resolve customer inquiries submitted to the Resolutions inbox, document account activity, follow up until resolution, and escalate compliance-sensitive items. Collaborate with Operations, Compliance, and QA; train new team members; produce weekly and monthly trend and tracking reports; provide performance feedback and recommendations to improve policies, procedures, and service quality.

Greet students, answer account and studio questions, maintain organized records, support management and team members, engage prospective clients, and deliver outstanding customer service using strong communication, time management, and MS Office skills.

This program trains candidates for management roles by providing hands-on experience in customer service and store operations, focusing on leadership development.

As Team Lead, you will guide a support team, resolve complex product system issues, improve operational processes, and mentor team members in a multi-platform environment.

The Manager of Quality and Customer Experience oversees auditing of calls, manages quality standards, supervises staff, and enhances customer interactions including IVR. This role emphasizes cross-functional partnerships and leads quality improvement initiatives.

Provide front-line customer support via phone, email, and chat; resolve issues, offer solutions, document interactions, escalate complex cases, assist with account updates and orders, meet response and satisfaction targets, and share team feedback and best practices.

Respond to incoming customer calls, identify needs, resolve account and billing issues, document interactions, follow scripts and compliance, escalate complex issues, meet performance targets, and collaborate to improve service.

Manage day-to-day customer support operations, own L2/L3 client escalations, coordinate cross-functional teams, maintain SLAs and CRM records, produce operational reports, and drive process improvements to ensure high service quality and client satisfaction.

Provide inbound telecom customer support from a remote home office: answer calls, troubleshoot mobile and network issues, resolve billing and service inquiries, de-escalate situations, and identify sales opportunities while following quality and security standards.