Top Customer Support Jobs in Phoenix – Mesa – Scottsdale, AZ

The Call Services Specialist manages high-volume inbound calls, routes inquiries, assists visitors, and provides administrative support in a law firm environment.

Provide world-class customer experience, perform vehicle maintenance and repairs, conduct inspections, and ensure compliance with safety procedures.

The SEB Staff assists voters with disabilities, partners with a bipartisan team, and supports election operations across Maricopa County.

As an Operational Inside Support Representative, you'll provide customer service, support order processing, and assist in pricing, sourcing, and quoting.

Answer inbound benefit-related calls to assist employees with healthcare, retirement, and other benefits; navigate multiple systems and document interactions in a case management system; complete transactions, callbacks, and escalations; meet accuracy and timeliness standards; perform limited back-office claims and administrative tasks while following call center policies.

Answer high-volume inbound calls to help employees understand healthcare, retirement, and other benefits. Process transactions, document cases in the case management system, handle follow-ups, escalate issues, meet accuracy and timeliness standards, and perform back-office administrative tasks. Maintain call center policies and performance metrics.

Provide chat, email, and phone support to help customers complete critical transactions; troubleshoot technical issues using platform tools and AI, escalate when needed, document interactions, give product feedback, and perform operational/administrative tasks across variable EST shift schedules.

The Senior Manager of Workforce Planning will oversee staffing efficiency, service level management, performance analysis, team leadership, and interdepartmental collaboration to enhance customer support operations at Airbnb.

This role focuses on optimizing customer support operations using AI tools, managing support technology, and improving workflow efficiency to enhance customer satisfaction and productivity.

The role requires providing support to patients and clinical staff, assisting with appointments and insurance inquiries, maintaining records, and offering technical assistance for patient technologies.

The Insurance Verification Specialist ensures accurate dental insurance verifications, manages client systems, and supports customer communication regarding verifications.