Top Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Process multi-line, multi-state new business and renewals; gather and apply rating elements; enter and validate policy data; handle endorsements, cancellations, and service requests; resolve credit/claims/audit issues; maintain documentation and support underwriters and agency inquiries.

Manage day-to-day workforce operations to meet SLA requirements, monitor volumes and trends, coordinate with supervisors and app support, perform service recovery and incident response, design and maintain tracking databases/spreadsheets, analyze staffing models and recommend scheduling adjustments, approve schedules/time off/overtime, and communicate with internal and external stakeholders.

Lead real-time response to high-priority safety and operational incidents for Waymo's fleet. Drive immediate actions, coordinate cross-functional stakeholders, standardize escalation playbooks, run post-incident reviews, improve processes, and mentor teams while ensuring regulatory and safety compliance.

As a Payroll Administrator, you'll process bi-weekly payroll for multiple companies, ensure accuracy, maintain employee records, and assist with payroll inquiries while providing excellent customer service.

Provide high-volume administrative support to 80+ investment bankers: process expense reports, manage phone and email inquiries, coordinate domestic and international travel, ensure policy compliance, resolve issues cross-functionally, and identify process improvements while maintaining confidentiality and excellent client service.

Lead and mature the IT organization supporting infrastructure, end-user support, enterprise applications, integrations, security, and compliance across multiple regions. Define IT strategy, transform processes, manage risk and cybersecurity, ensure productivity tools and asset management are governed, and build a high-performing team. Communicate technology strategy to stakeholders and manage performance, change management, and operational delivery for a rapidly scaling company.

Greet visitors, manage reception and phone inquiries, handle administrative tasks (scheduling, mail, inventory), maintain common areas, support HR, and coordinate with building management.

Greet and assist guests, manage front desk operations and incoming communications, provide administrative and executive support including complex calendar and travel management, handle mail and logistics, and coordinate office events and projects while maintaining discretion and organization.

Process and complete vehicle title transfers and registrations end-to-end, contact customers/DMVs/lienholders to collect or correct documents, notarize via inbound video calls, maintain accurate case records, mail registration packets, troubleshoot discrepancies, and collaborate with internal teams to resolve complex title cases.

Provide high-level administrative and program support to DHS offices: calendar and travel coordination, meeting logistics and minutes, drafting correspondence and briefing materials, records management, stakeholder liaison, and various office systems and policy support for executives and managers.