Top Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Configure and optimize Oracle HCM Absence Management across global leave programs. Diagnose data, workflow, integration, and production issues; support testing and quarterly releases; maintain documentation and controls; and partner with HR, Payroll, Benefits, IT, and architecture teams. Lead HRIS workstreams, process improvements, automation, M&A integrations, stakeholder training, and governance activities while ensuring compliant, accurate, and scalable absence operations.

Investigates and manages workers’ compensation claims across multiple states, determining compensability, benefits, reserves, and appropriate resolution. Responsibilities include communicating with injured workers, employers, medical providers, attorneys, and customers; coordinating medical management and return-to-work efforts; negotiating settlements; managing litigation, Medicare reporting, subrogation, fraud investigations, and recovery opportunities; documenting claim activity; and ensuring compliance with applicable statutes and best practices.

Leads workforce management analytics and operations for 24x7 operational centers supporting more than 6,000 associates. Oversees forecasting, capacity planning, scheduling, staffing recommendations, service-level performance, vendor partnerships, reporting, process improvements, budgets, and operational change initiatives. Partners with executive leadership, finance, technology, and business stakeholders while guiding statistical analysis and workforce planning using R, SQL, Python, Dataiku, and workforce management platforms.

Provides part-time executive and administrative support to the Vice President of Care Management and team. Responsibilities include meeting notes, file and database maintenance, project and deadline tracking, confidential information handling, reports and spreadsheets, expense coordination, onboarding, inventory, media, event logistics, calendar management, scheduling, communications, and special projects.

Provides on-site administrative and document services, including document preparation, scanning, copying, filing, mail sorting and distribution, email management, equipment coordination, and departmental reporting. The role supports deadlines, maintains records, assists customers, cross-trains with team members, and handles occasional lifting and standing in an office environment.

Provides administrative and document services, including document preparation, scanning, copying, filing, mail sorting and distribution, email monitoring, equipment coordination, and departmental reporting. Maintains records, meets delivery deadlines, supports customer orders, and cross-trains with team members. Requires office-based work, standing, and lifting up to 30 pounds.

Manages morgue operations by admitting and releasing decedents, maintaining chain-of-custody records, securing property and evidence, organizing cooler space, documenting cases, scheduling examinations, coordinating with funeral homes and agencies, and communicating with families. The role involves physical handling of decedents, biohazard exposure, overnight shift work, and maintaining accurate clerical and database records.

Serves as the bilingual front-desk and office coordination hub. Greets visitors, supports English- and Spanish-speaking applicants, handles calls, manages supplies, mail, deliveries, vendors, office equipment, meetings, errands, and facility needs. Assists with scheduling, data entry, tracking, and company growth initiatives while maintaining a welcoming, organized, functional headquarters.

Leads the Commercial Provisioning and Advanced Service Delivery organization, overseeing implementation and activation of advanced telecommunications, cloud, voice, data, networking, and security services. Manages team performance, service delivery standards, KPIs, workflows, escalations, operational risk, process improvements, customer onboarding, and cross-functional collaboration with Sales, Product, Engineering, Operations, Project Management, Customer Success, and Technical Support.

Supports clients by managing unemployment claims, responding to state agencies, monitoring correspondence and inboxes, maintaining tracking data, and coordinating power-of-attorney tasks. Provides guidance on compliant claim responses, collaborates with internal teams and clients, handles calls and inquiries, and maintains accurate records while meeting deadlines and service goals.

Supports daily operations of a residential apartment community, including resident accounts, rent collections, leasing, applications, renewals, move-ins and move-outs. Coordinates maintenance requests, responds to resident concerns, maintains records, supports marketing and engagement activities, and assists with financial reporting, compliance, occupancy, and retention goals.