Top Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Lead compliance for multi-state cannabis store openings: interpret state regulations, develop SOPs and training, configure compliance platforms, conduct mock audits and inspections, support on-site launch activities, and perform ongoing post-launch audits and inventory checks.

Lead and embed enterprise quality management across US West and Canada West regions. Advise stakeholders, drive ISO 9001 compliance, run audits and investigations, deliver regional quality initiatives, report performance, and support continuous improvement with cross-functional teams. Travel ~5-10%.

Provide on-site and remote technical support for corporate and distributed users, troubleshoot hardware/software/network issues, act as escalation for junior staff, manage ticket queues, and contribute to IT projects and process improvements.

Provide first-line technical support for VisualVault and web-based applications: troubleshoot issues, document actions in ticketing system, meet SLA targets, communicate status to customers, contribute to knowledge base, and collaborate with teams to resolve tickets.

The Shift Supervisor manages operations, acts as a liaison between clients and vehicle operators, and oversees the efficiency of mission delivery.

Design, build, and sustain the Managed Work Order Associates program and operating model. Own productivity, SLAs, quality, NTE compliance, PM programming, and continuous improvement to reduce cost-to-serve and increase gross margin. Lead performance management, governance, cross-functional standardization, audits, and team development to ensure consistent execution and audit readiness across ServiceChannel Managed accounts.

Manage end-to-end processing of wholesale mortgage loans: communicate with brokers and loan officers, collect and organize documentation, maintain loan files in the LOS, submit packages to underwriting, ensure regulatory compliance, resolve file issues, support process improvements, and mentor junior processors.

Drive scale and efficiency for high-volume Commercial and SMB sales: define stage criteria, enforce pipeline hygiene, own forecast methodology, run pipeline and forecast reviews, surface biases and risks, and translate execution issues into process and system improvements.

Handle Employment Practices Liability claims from investigation through resolution. Evaluate coverage, liability and damages; manage caseloads, reserves and litigation strategy; coordinate with defense counsel, insureds, underwriters and agents; prepare reports; support mediations/settlements; and assist team members and leadership on case and departmental matters.

Support the Community Director by managing rent collections, resident records, delinquencies, leasing, marketing, and financial reporting. Maintain positive resident relations, ensure safety and compliance, use property management systems, and assist with property operations and inspections.