Top Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Handle inbound client requests via phone, chat, or email, resolve account and fraud issues, record interaction data, escalate complex items, follow policies and updates, and recommend solutions while delivering excellent bilingual service.

Handle inbound client requests via calls, chats, and emails; resolve account issues, record interaction data, escalate complex matters, apply policy and fraud guidance, and deliver accurate, compliant service while promoting digital solutions.

Provide operational and administrative support for a dispersed 500+ employee account: manage onboarding/offboarding workflows, administer SharePoint, build Smartsheet automations, support senior leadership with scheduling and travel, coordinate events and client requests, maintain organizational charts, and proactively solve operational issues while protecting confidential information.

Process multi-line, multi-state new business and renewals; gather and apply rating elements; enter and validate policy data; handle endorsements, cancellations, and service requests; resolve credit/claims/audit issues; maintain documentation and support underwriters and agency inquiries.

Manage day-to-day workforce operations to meet SLA requirements, monitor volumes and trends, coordinate with supervisors and app support, perform service recovery and incident response, design and maintain tracking databases/spreadsheets, analyze staffing models and recommend scheduling adjustments, approve schedules/time off/overtime, and communicate with internal and external stakeholders.

Lead real-time response to high-priority safety and operational incidents for Waymo's fleet. Drive immediate actions, coordinate cross-functional stakeholders, standardize escalation playbooks, run post-incident reviews, improve processes, and mentor teams while ensuring regulatory and safety compliance.

As a Payroll Administrator, you'll process bi-weekly payroll for multiple companies, ensure accuracy, maintain employee records, and assist with payroll inquiries while providing excellent customer service.

Provide high-volume administrative support to 80+ investment bankers: process expense reports, manage phone and email inquiries, coordinate domestic and international travel, ensure policy compliance, resolve issues cross-functionally, and identify process improvements while maintaining confidentiality and excellent client service.

The Administrative Associate manages schedules, coordinates meetings, organizes agendas, supports team processes, and handles administrative operations to enhance efficiency.

Lead and mature the IT organization supporting infrastructure, end-user support, enterprise applications, integrations, security, and compliance across multiple regions. Define IT strategy, transform processes, manage risk and cybersecurity, ensure productivity tools and asset management are governed, and build a high-performing team. Communicate technology strategy to stakeholders and manage performance, change management, and operational delivery for a rapidly scaling company.

Greet visitors, manage reception and phone inquiries, handle administrative tasks (scheduling, mail, inventory), maintain common areas, support HR, and coordinate with building management.