Top Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Provides front-desk reception for a senior living community by greeting and screening visitors, monitoring entry security, answering and routing calls, assisting residents with office services, maintaining supplies, and updating emergency contact information.

Supervises the Payroll Services Support team supporting underwriting operations. Oversees daily workflows, quality assurance, performance metrics, workload distribution, training, coaching, and process improvement. Partners with underwriting stakeholders to maintain service, production, customer-service, and quality objectives while improving operational efficiency and ensuring underwriting integrity.

Provides administrative and office support for the Arizona construction team, including onboarding new hires, data entry, document control, scheduling, reception, communications, filing, timecard and training coordination, material purchasing, and purchase order tracking. The role is fully on-site in Phoenix and requires strong organization, communication, confidentiality, multitasking, and proficiency with Microsoft Office.

Supports daily operations of a residential community, including resident accounts, rent collections, leasing, applications, screenings, renewals, move-ins and move-outs. Coordinates maintenance requests, responds to resident concerns, maintains records, supports marketing and engagement activities, assists with financial reporting, and ensures Fair Housing compliance. The role also contributes to occupancy, retention, and overall property performance.

Coaches campus registrars, supports enrollment workflows, engages prospective families through HubSpot, resolves registrar requests through Zendesk, troubleshoots SIS and enrollment platforms, analyzes funnel data, maintains data integrity, documents processes, and reports enrollment insights. The role also supports outreach events, re-engagement campaigns, and campus registrar coverage while helping improve applicant conversion across a multi-campus school network.

Leads enterprise workforce management, forecasting, capacity planning, and optimization across service channels and operations processing. Partners with executive leaders to align staffing with demand, growth, productivity, cost, and client experience goals. Uses AI, automation, predictive analytics, and workforce intelligence to improve operational effectiveness. Establishes governance and performance metrics, plans for business events and demand fluctuations, and builds a high-performing workforce planning and analytics organization.

Provides clerical and administrative support to a department or organizational unit. Responsibilities include preparing reports, maintaining project correspondence and data files, coordinating supervisor travel and meetings, arranging continuing education seminars, answering phones, and handling routine inquiries. The role requires organization, prioritization, multitasking, computer proficiency, and a high school diploma or equivalent. This is an onsite, entry-level position in Phoenix, Arizona.

Supports an IT business process and workflow tools team by creating instructional videos and documentation, maintaining Confluence pages, managing user access requests, and enhancing or fixing bugs in a Python-based portal. Works with business users to understand processes, identify workflow automation opportunities, and support self-service adoption. Requires strong communication, teamwork, adaptability, customer focus, and data confidentiality awareness.

Serves as the dealership’s first point of contact by answering and directing calls, greeting visitors, managing messages, providing company information, and maintaining reception and customer lounge areas. Coordinates express mail, assists with office supply ordering and distribution, and performs clerical duties such as filing, photocopying, faxing, and collating. Requires strong communication, organization, multitasking, customer service, and Microsoft Office skills.

Provides Tier 1 technical support for employees and consultants, managing Salesforce Service Cloud cases from intake through resolution. Coordinates laptop provisioning, imaging, shipping, inventory, troubleshooting, repairs, and endpoint compliance. Administers user accounts, groups, licenses, MFA, onboarding, transfers, and offboarding in Microsoft Entra ID and Okta. Supports Microsoft 365, devices, VPN, telephony, and business applications while documenting solutions, escalating complex issues, and maintaining service-level targets.