Top Healthtech Account Manager (AM) Jobs in Philadelphia, PA

Leads growth of existing partnerships, partner retention, tiering, marketplace monetization, and revenue diversification. Builds business cases, market-sizing analyses, financial models, and scalable operating frameworks while coordinating Product, Sales, Marketing, Finance, Customer Success, and Operations. Drives cross-functional initiatives from strategy through execution, advises executives, validates customer needs, and identifies opportunities for innovation, acquisitions, and new business models.

Supports enterprise client relationships across projects, markets, and business units. Maintains account-level oversight of client experience, project performance, risks, financials, and commitments; develops stakeholder relationships; supports account strategy and growth; maintains Salesforce data, dashboards, playbooks, and opportunity information; coordinates account actions; leads project reviews and onboarding; and escalates issues while collaborating across teams without direct authority.

Own the commercial relationship and outcomes for a portfolio of health system customers. Lead executive business reviews, quantify financial and operational value, manage renewals and forecasts, drive expansion, and maintain stakeholder relationships. Direct cross-functional teams across Customer Success, Implementation, Product, and Engineering while identifying account risks and translating customer feedback into organizational improvements. Build executive-level savings cases, close growth opportunities, and develop customer advocates and public references.

Manages healthcare client relationships and serves as the primary clinical contact for assigned PBM accounts. Implements and optimizes clinical programs, advises clients on formulary management and drug utilization, analyzes clinical performance and cost savings data, prepares reports, ensures regulatory compliance, and coordinates with sales, operations, account management, and clinical teams. Requires a current pharmacist license and occasional domestic travel.

Manage strategic corporate healthcare accounts across the Pacific Northwest, developing account strategies, expanding existing relationships, closing large SaaS platform deals, and driving multi-year revenue growth. Build executive relationships, present to C-suite stakeholders, position healthcare solutions, manage complex sales cycles, and maintain accurate pipeline forecasts. The role requires deep healthcare SaaS sales experience, strong strategic selling skills, and travel to customer meetings.

Owns expansion and revenue growth across existing health system accounts. Responsibilities include identifying opportunities, converting engagements to platform agreements, managing executive and clinical stakeholder relationships, developing account plans, supporting renewals, maintaining CRM and forecasts, and providing account intelligence for product and pricing decisions.

Manage and grow a portfolio of agency and agent partners selling Pivot Health products. Responsibilities include strengthening relationships, increasing partner engagement and production, conducting outreach, training, business reviews, and industry events, using performance data to identify opportunities, supporting launches and sales initiatives, resolving partner barriers, maintaining CRM records, and sharing market feedback. The role is remote but requires approximately 30% travel.

Provides sales and customer support for assigned representatives, region managers, distributors, and customers. Manages inquiries, product information, quotes, sales documentation, pipeline reporting, website leads, vendor credentialing, and special projects. Maintains customer relationships, supports territory management, provides product and competitor knowledge, and coordinates communications across internal and external sales stakeholders. The role is remote and requires less than 5% travel.

Leads and scales enterprise account management, driving retention, expansion sales, renewals, executive relationships, forecasting, and client satisfaction. Manages Account Managers, establishes performance KPIs, oversees complex negotiations, identifies cross-sell opportunities, and partners with Sales, Product, Support, Finance, and Client Success teams. The role also improves CRM processes, account health tracking, and operational scalability across complex healthcare enterprise accounts.

Manage and grow healthcare and PBM client relationships, lead account strategies and renewals, negotiate contracts, identify upsell opportunities, resolve escalated issues, support RFPs and onboarding, and collaborate with internal teams to improve client outcomes and business growth.