Top IT Support & Helpdesk Jobs in Philadelphia, PA

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Director of Technology leads the IT function, focusing on strategy, infrastructure, vendor management, and project execution for new cafe openings, ensuring operational reliability and security compliance.

The D365 CoE IT Service Owner leads the Dynamics 365 team, manages service delivery, ensures alignment with business needs, and oversees service enhancements and agreements.

The Associate Cloud Operations Technician will support cloud services delivery, document procedures, and troubleshoot systems while collaborating with Development, Support, and Implementation teams.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

The Application Support Specialist assists in application support by managing service tickets, documenting processes, and improving system configurations. They work collaboratively with vendors and business units to ensure efficient operations and troubleshoot issues.

Lead a team in developing and maintaining IT systems for the clinical supply chain, ensuring alignment with business goals and regulatory compliance. Collaborate with various stakeholders and oversee vendor relationships.

The Senior IT Operations Analyst coordinates IT operational priorities, tracks initiatives, prepares reports, and manages vendor activities, ensuring organization and oversight of IT projects and budgets.