Top IT Support & Helpdesk Jobs in Philadelphia, PA

This role involves leading a technical support team, managing incident processes, collaborating cross-functionally, and driving operational improvements in healthcare tech.

The TechOps member will manage technical infrastructure, security tooling, and new tool evaluations, ensuring fast and secure operations while handling multiple projects.

The IT Systems Engineer optimizes internal infrastructure for a remote workforce, ensuring security, compliance, and operational efficiency through strategic IT initiatives.

The Operations Analyst monitors IBM technologies, provides tier-1 support, analyzes incidents, and collaborates with stakeholders to ensure service delivery and process improvements.

The Group Manager leads a team to enhance user experiences across IT applications, managing Microsoft technologies and ensuring security and usability of collaboration tools.

The role includes leading end-user support services, improving user experience, overseeing daily operations, managing budgets, and ensuring compliance with regulations.

The IT Operations Coordinator supports IT through vendor management, operational process development, and light technical support, ensuring smooth workflows.

The role entails troubleshooting, providing customer support for desktops and laptops, managing service calls, and ensuring client satisfaction.

The role involves acting as a technical point of contact for users, coordinating system installations, troubleshooting, and providing training to customers.

The Epic Resolute Systems Analyst provides operational support and system configuration while resolving data issues, gathering requirements, and executing test plans within a healthcare environment.