Top IT Support & Helpdesk Jobs in Philadelphia, PA

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Director of Technology leads the IT function, focusing on strategy, infrastructure, vendor management, and project execution for new cafe openings, ensuring operational reliability and security compliance.

The D365 CoE IT Service Owner leads the Dynamics 365 team, manages service delivery, ensures alignment with business needs, and oversees service enhancements and agreements.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

The Associate Cloud Operations Technician will support cloud services delivery, document procedures, and troubleshoot systems while collaborating with Development, Support, and Implementation teams.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Systems Support Administrator provides first-level support for company systems, handling requests related to leasing, refunds, and payments while ensuring data integrity and effective communication.

The Planon Administrator will manage and support the Planon IWMS, ensuring performance stability, system configurations, and user training while troubleshooting and facilitating integrations with other enterprise systems.