Top IT Support & Helpdesk Jobs in Philadelphia, PA

The UKG Support Analyst focuses on configuring calculated accruals within the UKG Pro WFM, managing support tickets, and collaborating with HR and IT teams.

The Operations & Support Lead manages operations for enterprise applications, ensuring reliability and quality of service, oversees helpdesk functions, leads incident management, and supports AI-driven automation initiatives.

The Site Reliability Engineer at Iron Mountain will troubleshoot escalated tickets, manage Windows Server builds, perform security patching, and collaborate with customers and vendors to resolve issues and maintain systems.

The Help Desk Lead will manage operations for a Help Desk team, focusing on team development, operational excellence, and customer experience while ensuring compliance and effective communication with stakeholders.

The Application Support Engineer resolves customer-reported issues, manages application support tickets, collaborates with teams, and enhances operational excellence through documentation and process improvement.

Trace3 seeks general applicants to join their innovative IT solutions team. Roles involve flexibility in a dynamic environment, strong teamwork, and a commitment to continuous improvement and collaboration.

The Systems Manager is responsible for administering and securing IT systems for the Beneficiary Helpline, ensuring compliance and optimal performance while supporting business operations and technological enhancements.

Responsible for day-to-day IT support, maintaining systems, managing hardware/software deployments, ensuring secure operations, and providing technical assistance.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

Provide IT support for Mapbox, managing requests, onboarding new hires, maintaining systems, and enhancing user experience while ensuring security.