Top Operations & Support Jobs in Philadelphia, PA

Provides administrative and claims-processing support to Claims Examiners. Responsibilities include contacting insureds and involved parties, documenting claim information in ERP systems, processing benefit and non-medical payments, completing state-mandated forms, scheduling medical appointments, calculating mileage, sending reminders, and monitoring claims-related payments. The role also delivers customer service, manages diary tasks, and supports post-claims resolution projects.

Designs and standardizes employee health and benefits business processes, workflows, data standards, and procedures. Collaborates with regional and national teams to define requirements, configure agency management systems, develop reporting outputs and client deliverables, and facilitate training. Documents process artifacts, identifies knowledge gaps, supports AMS onboarding, and drives process improvements that enhance efficiency, quality, consistency, and technology adoption across the organization.

Lead statewide field operations for canvassing, voter registration, and relational organizing. Manage regional operations staff, payroll records (Paycom), HR and supply processes, and ensure efficient resource allocation. Work on-site for project duration and support national operations team; travel and long hours required.

Advise students through the full financial aid process for short-term career programs, manage student records and information systems, ensure Title IV compliance, support new/veteran/agency-funded students, and participate in orientations while collaborating with financial aid managers and regional directors.

Serve as a senior client operations specialist handling complex operational and technical client issues, resolving requests, advising on business needs, driving process improvements, and mentoring junior team members while supporting business development.

Leads day-to-day operations for the Workforce & Strategic Partnerships division, supervising senior leaders across workforce development, community education, and corporate training. Responsibilities include financial modeling, P&L and performance analysis, budgeting, forecasting, enrollment and utilization optimization, revenue growth, business-case development, executive reporting, facilities planning, process improvement, and translating divisional strategy into accountable operational execution.

Supervise a shift of water-safety Ambassadors and Senior Guards, enforce safety procedures, manage schedules, attendance, training and performance, complete audits and paperwork, assist with onboarding/training and limited pre/post-season setup, and ensure exemplary guest service and operational standards.

Provide high-level administrative, enrollment, compliance, and operational support to the CEO and Principal. Manage calendars, correspondence, Board and Finance Committee meetings, student enrollment and records, compliance systems, event coordination, and confidential matters while serving as a primary liaison among staff, families, Board members, and external partners.

Coordinates enterprise customer service activities for scientific equipment and services. Processes service requests, schedules maintenance and compliance activities, dispatches service providers, records events in CMMS systems, monitors service levels, and follows up on issue resolution. Serves as a customer escalation point, validates data and KPIs, presents results, collaborates with service delivery and sales teams, and ensures customer satisfaction and timely completion of commitments.

Assist overall apartment community operations including rent collection, marketing vacant units, recertifications, resident relations, and administrative duties. Provide superior customer service, support leasing and closings, and help maintain positive resident experience.