Top Operations & Support Jobs in Philadelphia, PA

Provides comprehensive administrative support to leaders and teams, including complex calendar management, meeting and event coordination, domestic and international travel arrangements, financial process support, document and presentation preparation, and special project coordination. The role requires strong organization, discretion, communication, judgment, multitasking, and advanced Microsoft Office skills while improving departmental efficiency and business operations.

Provides customer support and product guidance through phone, email, and chat. Resolves product, order, shipping, and delivery issues; manages order modifications; documents interactions and feedback; maintains product expertise; and collaborates with Sales, Shipping, Manufacturing, Product, and Marketing teams to ensure customer satisfaction.

Supports internal employees through IT service desk incident logging, categorization, prioritization, troubleshooting, escalation, and ticket documentation. Assists with software installation, hardware maintenance, user account management, knowledge sharing, and process improvement. The 10–12-week internship requires strong Microsoft Office skills, analytical problem-solving, communication, and willingness to learn. Physical duties may include lifting, standing, bending, and assembling objects.

Administers and troubleshoots Windows servers, workstations, VMware environments, Active Directory, storage, backups, and specialized mission systems supporting 24/7 RPA operations. Performs installation, patching, recovery, vulnerability remediation, STIG compliance, and cybersecurity baseline implementation. Works with military personnel, government customers, engineers, and technical teams to resolve infrastructure issues and maintain mission availability in a secure facility.

Researches antique and estate items, enters accurate product information into e-commerce databases, creates SEO-friendly titles, updates records, verifies data, and organizes documentation. The role also conducts competitive product research for pricing, reviews online listings for accuracy and appeal, supports inventory intake and photography coordination, and communicates results to management. Strong typing, writing, spreadsheet, database, attention-to-detail, and antique product knowledge are important.

Oversee daily operations of an apartment community, address resident concerns, collect rent, market the property, manage budgets, and lead site staff. Provide superior customer service, maintain a positive resident experience, and support community goals. The role requires property management experience, leadership ability, budgeting knowledge, Microsoft Office proficiency, and the ability to obtain a company-funded Real Estate Salesperson License.

Provides administrative support for laboratory operations by receiving and logging environmental samples, reviewing chain-of-custody paperwork, maintaining sample integrity, coordinating shipping and receiving, entering analyst data, preparing reports and invoices, and communicating with clients and laboratory staff.

Manage workforce capacity planning, balancing staffing supply and project demand across a portfolio. Lead resource planning meetings, analyze utilization and pipeline data, resolve staffing conflicts, validate hiring requests, and align employee skills with project opportunities. Partner with leadership, recruiting, HR, operations, and growth teams to mitigate staffing risks and improve workforce optimization. Lead Resource Advisors and Managers while ensuring accurate workforce data, reporting, and operational execution.

Manage capacity planning and workforce optimization across client projects. Lead resource planning meetings, balance supply and demand, monitor utilization, resolve staffing conflicts, validate hiring requests, and align employee skills with project needs. Partner with growth, recruiting, HR, operations, and leadership teams while overseeing Resource Advisors and Resource Managers. Provide reporting, analyze workforce data, mitigate staffing risks, and improve resource management operations and employee and client outcomes.

Responds to inbound HVAC equipment inquiries, follows up with warm leads and referrals, schedules residential specialist appointments, manages calendars, updates Salesforce records, communicates with customers and specialists, resolves scheduling conflicts, and identifies opportunities for additional service contracts.