Top Operations & Support Jobs in Philadelphia, PA

Provides administrative support for local office operations, including data entry, filing, photocopying, project documentation, vendor and subcontractor communication, report preparation and distribution, and phone coverage. Requires strong organization, communication, typing, multitasking, and Microsoft Office skills. The role requires a high school diploma or equivalent, one year of administrative experience, a valid driver’s license, and successful background and drug screening.

Serve as first point of contact for members applying for consumer loans. Guide applicants from inquiry through contract preparation, originate and review loan applications, ensure compliance with lending policies, verify documentation and fraud prevention checks, promote loan protection and deposit products, meet SLAs/KPIs, and deliver high-quality member service while collaborating with team members.

Provide advanced technical support for Azure-hosted applications and customer environments. Troubleshoot database refreshes, upgrades, application errors, batch processing issues, and performance degradation across test and production systems. Collaborate with hosting and infrastructure teams, analyze recurring incidents, recommend long-term solutions, document resolutions, and contribute to knowledge-base content. The role requires customer-facing communication, independent remote work, and coordination across UK and US teams.

Ensures child, youth, and family services comply with Pennsylvania law, state regulations, DHS guidelines, contracts, and internal standards. Conducts interviews, reviews case and personnel records, investigates service concerns, identifies corrective actions, develops policies, coordinates audit data, and maintains compliance documentation. Produces narrative reports and advises leadership on regulatory updates and program quality findings.

Provide Level 1 IT support: troubleshoot O365, AD, Windows, Azure, networking, VPN, and hardware issues; log and escalate tickets, maintain documentation, and deliver professional customer service.

Lead and supervise aquatics operations, lifeguard recruitment/training/scheduling, ensure pool safety and compliance, teach swim lessons, manage incident reporting, support program growth and member relations under the Director of Aquatics.

Lead cross-functional execution for new program setups and program changes across Maintenance, Creative, and QA. Own intake validation, queue management, low-to-moderate complexity updates, first-pass QA, escalation, SOP creation, and operational planning to enable scalable, compliant delivery.

Provides administrative support to attorneys and legal teams: drafting and proofreading documents, managing electronic/paper filing and workflow tools, overseeing billing and prebills, mentoring LSAs, coordinating time/expense entry, and ensuring confidential, timely, high-quality deliverables in a fast-paced law firm environment.

Part-time student role providing administrative, customer service, event and program support. Duties include answering phones, filing, data entry, scheduling, technology support, and general clerical tasks. Position emphasizes professionalism, confidentiality, workplace readiness, and balancing work with academic commitments.

Lead monitoring center vendor relationships and operational performance, establish SLAs and SOPs, analyze metrics, drive continuous improvement, and build a Quality Assurance function to monitor, evaluate, coach, and implement quality technologies across Member Experience.