Top Operations & Support Jobs in Philadelphia, PA

Manage projects focused on technology solutions for healthcare, enhancing delivery systems and ensuring regulatory compliance while leading teams and mentoring individuals.

The Manufacturing Supply Chain Technology Manager leads business development and project delivery in the manufacturing sector, focusing on Digital Manufacturing principles and managing client relationships.

Supervise transactional branch support staff, ensure timely, compliant task completion, identify process improvements, manage resource allocation for brokerage support, mentor and hire staff, and interpret policies and regulatory requirements.

Provide B2B client support by answering inquiries via phone and electronic channels, managing workflows, navigating multiple databases, resolving problems, recommending process improvements, and maintaining/growing client relationships. Work Monday–Friday on Hawaii time with required training hours.

Lead Americas corporate travel program strategy and operations, managing vendors, costs, compliance, traveler experience, and regional policy localization. Partner with Finance, HR, Procurement, Security, and stakeholders to drive savings, supplier adoption, risk management, and program governance.

Lead Salesforce platform operations strategy and day-to-day execution to ensure reliability, performance, security, and scalable delivery. Own governance, incident/problem/change management, CI/CD and environment strategy, monitoring/observability, vendor and cost management, platform roadmaps, and people leadership. Partner across IT and business to prioritize technical debt, capacity planning, SLAs/OLAs, and continuous improvement while serving as escalation point for major incidents.

Manage, investigate, and resolve attorney-represented auto and homeowner bodily injury claims. Evaluate coverage, liability, and damages; coordinate with counsel, attend trials/hearings, ensure reserves, identify subrogation and fraud, communicate with claimants, and maintain file security and reporting.

Operate and perform preventive maintenance on high pressure steam boilers and auxiliary equipment, ensuring safe and efficient operation, CO2 compliance, and maintenance of records.

Lead a 24x7 service desk team to meet SLAs/KPIs, manage real-time call and ticket operations, run performance management, ensure staffing and shift coverage, participate in on-call rotation, drive ITSM/Salesforce improvements, enforce security/compliance, and coordinate cross-functional escalations to maintain service availability and customer satisfaction.

Freelance ArenaVision crew member supporting live and studio event production for sports, concerts and family events. Operate control-room positions (camera, replay, playback), assist setup/breakdown, edit video/audio, and collaborate with production staff. Must work nights, weekends, and variable schedules.

Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.