Top Operations & Support Jobs in Philadelphia, PA

Support Senior Philanthropic Advisors with day-to-day account management (money movement, onboarding, maintenance, fee processing), KYC and compliance coordination, stakeholder communication, trust services systems, and mentoring. Ensure regulatory adherence, risk mitigation, and a coordinated client experience.

Leads commercial banking customer experience strategy by defining client expectations, evaluating customer journeys, driving service design and process improvements, and coordinating cross-functional initiatives. Embeds customer-centric practices across the organization, develops delivery roadmaps, monitors voice-of-customer performance, and serves as an executive-level customer advocate and thought leader.

Processes complex monetary transactions, account maintenance requests, official checks, fraud and identity-theft cases, account research, IOLTA reporting, and escheat due diligence. The role ensures accurate, compliant, and timely servicing while coordinating with branches, fraud teams, and internal partners. Responsibilities also include monitoring workflows and service levels, managing operational controls, supporting process improvements and system enhancements, and participating in training, meetings, cross-team support, and change-management activities.

Lead a team executing call monitoring and quality assurance to ensure accurate, consistent, and risk‑aware evaluations. Partner with operations, compliance, and training to drive coaching, remediate risks, support audits, deliver trend reporting, and continuously improve monitoring criteria, processes, and controls in a regulated environment.

Freelance ArenaVision crew member supporting live and studio event production for sports, concerts and family events. Operate control-room positions (camera, replay, playback), assist setup/breakdown, edit video/audio, and collaborate with production staff. Must work nights, weekends, and variable schedules.

Manages business operations through reporting, data analysis, budgeting, forecasting, variance analysis, procurement and payment oversight. Leads a team, maintains data integrity, develops reporting tools, consolidates data sources, improves processes, and communicates business requirements for system enhancements. Requires independent judgment, operational leadership, and a flexible schedule including nights and weekends.

The Manager of Supply Chain & Manufacturing will lead projects in CMC, provide strategic guidance, and manage client engagements while mentoring teams.

Manage, investigate, evaluate, and resolve attorney-represented and litigated auto and homeowners bodily injury claims. Responsibilities include assessing coverage, liability, damages, reserves, suspicious claims, and subrogation opportunities; negotiating settlements; coordinating with counsel; preparing for trials and hearings; communicating with claimants and policyholders; maintaining files; and overseeing legal billing and claim-processing security.

Lead a 24x7 service desk team to meet SLAs/KPIs, manage real-time call and ticket operations, run performance management, ensure staffing and shift coverage, participate in on-call rotation, drive ITSM/Salesforce improvements, enforce security/compliance, and coordinate cross-functional escalations to maintain service availability and customer satisfaction.

Manage corporate compliance and transactional needs for multinational entity portfolios. Serve as primary client contact, coordinate with internal fulfillment teams via Salesforce CRM, research jurisdictional filing requirements, oversee annual compliance and ad hoc transactions, provide status updates, mentor junior staff, and maintain accurate company records in entity management systems.

Provides technology support for commercial real estate applications, managing ServiceNow tickets, resolving incidents, performing light application support, maintaining data, and implementing non-technical configuration updates. The role also supports business process analysis, vendor issue resolution, technology changes, and internal user assistance through email and ticketing workflows. Responsibilities include troubleshooting software and hardware, maintaining network systems, gathering project data, and mentoring team members.

Provides technical product support to global capital markets clients using proprietary document management, composition, and print workflow systems. Responsibilities include gathering requirements, configuring accounts and templates, troubleshooting data and formatting issues, resolving or escalating technical problems, training clients, preparing documentation, supporting upgrades and UAT testing, and providing product feedback. Requires third-shift availability, weekend and holiday work, strong communication and organization, and 5–6 years of relevant administrative or operational support experience.

Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.