Top Operations & Support Jobs in Philadelphia, PA

Provides comprehensive administrative support to the Head of Oncology Portfolio Management and senior team members. Responsibilities include coordinating governance meetings, managing calendars, travel, expenses, confidential materials, office supplies, SharePoint permissions, onboarding, and complex administrative issues. The role requires independent judgment, strong organization, collaboration, communication, and advanced proficiency with Microsoft Office, SharePoint, Teams, Ariba, and related systems.

Serve as a strategic advisor to the SVP of US Solutions by leading strategic planning, executive communications, governance, performance tracking, reporting, and cross-functional initiatives. Coordinate operating rhythms, business reviews, and special projects while developing recommendations and insights for senior leadership. Drive alignment, change management, organizational effectiveness, and execution across Product, Technology, Sales, Finance, Operations, and Legal teams.

Provides administrative and data-management support throughout the contract lifecycle, including data entry, documentation, closeouts, file maintenance, compliance validation, modifications, deliverable tracking, and system updates. Coordinates with Finance, Program Management, Supply Chain, and Legal while maintaining accurate, audit-ready contract records.

Manages business operations through reporting, data analysis, budgeting, forecasting, variance analysis, procurement and payment oversight. Leads a team, maintains data integrity, develops reporting tools, consolidates data sources, improves processes, and communicates business requirements for system enhancements. Requires independent judgment, operational leadership, and a flexible schedule including nights and weekends.

The Manager of Supply Chain & Manufacturing will lead projects in CMC, provide strategic guidance, and manage client engagements while mentoring teams.

Supports customers by phone and digital channels, resolving complex insurance, policy, coverage, billing, and service inquiries. Applies guidelines, documents interactions accurately, protects customer information, validates AI-generated summaries, escalates sensitive issues, and coordinates with internal teams. The role requires clear communication, judgment, compliance awareness, and participation in training for insurance products, systems, and AI-enabled service tools.

Build and lead Apollo’s Partner Operations function within Revenue Operations. Own partner operating models, systems architecture, data quality, attribution, reporting, lifecycle instrumentation, deal registration, commercial operations, and revenue-share coordination. Translate partnership strategy into scalable processes and cross-functional requirements across Systems, Data, Finance, Legal, and Partnerships. Use analytics, automation, and AI to improve partner performance, operational efficiency, and revenue visibility.

Own end-to-end business systems analysis for Salesforce CPQ, Revenue Cloud, and the Quote-to-Cash ecosystem. Gather requirements, define processes, conduct fit-gap analysis, design scalable solutions, plan and execute testing, document workflows, train users, and provide post-launch support. Analyze data, assess downstream impacts, facilitate Agile ceremonies, and use AI tools and Salesforce AI capabilities to accelerate delivery and improve seller and partner experiences.

Provides high-level executive support to the SVP of Revenue Operations, including complex calendar management, domestic and international travel coordination, expense management, briefing preparation, meeting support, stakeholder communication, action-item follow-through, onboarding, and process improvement. The role requires exceptional discretion, organization, judgment, communication, and adaptability while supporting a distributed executive leadership environment.

Chief of Staff to the Enterprise GM, responsible for developing multi-year strategies, aligning executives and functions, improving operating models and governance, and leading complex organizational transformation. The role provides executive counsel, synthesizes cross-functional insights, guides resource allocation, strengthens collaboration, and addresses systemic organizational challenges. Success requires strategic thinking, operational excellence, organizational design expertise, executive presence, and experience driving results in B2B, preferably SaaS, revenue organizations.

Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.