Top Operations & Support Jobs in Philadelphia, PA

The VP of Commercial Operations leads strategy and execution to enhance revenue growth through operational excellence, cross-functional partnerships, and global service standardization.

The Manufacturing Supply Chain Technology Manager leads business development and project delivery in the manufacturing sector, focusing on Digital Manufacturing principles and managing client relationships.

Provide teller transaction processing, customer service, and operational support for the branch. Complete routine to moderately complex transactions, support branch manager with scheduling and operations, identify customer needs, escalate issues, and help prevent fraud while adhering to policies and risk controls.

Provide entry-level, customer-facing IT support by resolving service desk tickets, troubleshooting hardware/software issues, performing device setup and maintenance, supporting deployments and updates, documenting resolutions, assisting onboarding and training, and traveling to nearby retail locations as needed under senior staff guidance.

Design and deploy Zendesk Advanced AI Agents and Copilot to deflect support tickets and automate L0/L1 resolutions. Identify high-impact use cases, build agentic workflows that call external APIs, collaborate with Security/IT and Support Ops on governance and rollout, and track AI impact (deflection, automated resolutions, accuracy) to continuously tune performance.

As the Alliance Driver Manager, you will oversee partner relationships, drive strategic initiatives, and enhance PwC's market presence through collaboration and effective leadership across cross-functional teams.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Operate and perform preventive maintenance on high pressure steam boilers and auxiliary equipment, ensuring safe and efficient operation, CO2 compliance, and maintenance of records.

The Vice President, Strategic Initiatives leads high-stakes projects across functions, manages complex initiatives, and drives cross-departmental alignment while utilizing AI for improved outcomes.

Review and evaluate Group Life claim documentation for completeness and accuracy, process payments, respond to policyholder and beneficiary inquiries, ensure regulatory compliance, meet production and quality targets, mentor reviewers, and support claimants compassionately throughout the claims process.