Top Customer Success Jobs in Philadelphia, PA
The Specialist, Quality Operations – Testing oversees quality assurance reviews of product testing at Contract Service Providers. Responsibilities include ensuring compliance with cGMP, authoring GMP documentation, reviewing testing activities, managing deviations and complaints, and assisting with regulatory filings and audits.
The Pre-Sale Specialist I supports the sales team by preparing financial quotes and proposal materials for small to mid-size cases. Responsibilities include managing RFPs, processing requests, providing backup for sales support, and maintaining communication with various stakeholders. The role demands attention to detail and proficiency in MS Office applications.
The Continuous Improvement Specialist at Catalent enhances operational efficiency by implementing Lean practices and supporting CI efforts. Responsibilities include leading projects using Lean Six Sigma tools, coaching project leaders, and fostering a Continuous Improvement culture across teams.
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The Proposal Specialist will manage RFP responses in a law firm, collaborating with attorneys and Business Development Managers. Responsibilities include maintaining proposal schedules, ensuring quality and timely delivery of final products, and facilitating the rollout of an experience database. Strong attention to detail and project management skills are essential.
The Field Operations Manager will oversee field operations and sales teams, manage client relationships, conduct audits, provide training, and ensure process improvements for the company's B2B services in the vending and POS sector. This role involves significant management responsibilities and operational oversight within the Greater Philadelphia area.
The Client Support Representative interacts with potential consumers, educates them on products and services, answers inquiries, and builds relationships. The role includes attending meetings for strategy development and completing customer orders accurately.
The Training Specialist will design and deliver training initiatives supporting the change management strategy. Responsibilities include conducting needs assessments, developing curricula, managing training programs, and evaluating their effectiveness. Strong communication, creativity, and organizational skills are essential.
The Field Service Representative will inspect and service products at assigned hospitals, maintain inventory, provide customer service, and communicate effectively with hospital staff. This role includes significant physical activity, such as lifting and pushing heavy containers while ensuring safe waste segregation practices are followed.
The Customer Service Manager will enhance customer care by leading the local team, managing service requests, and ensuring effective communication. Responsibilities include building client relationships, troubleshooting, providing business advice, and retaining clients by addressing issues.
The Bilingual In-Studio Game Presenter is responsible for hosting online casino games, engaging with a live digital audience, and providing an immersive gaming experience. Candidates will undergo paid training and must be fluent in English and Spanish, with a focus on customer service skills.
Top Companies in Philadelphia, PA Hiring Customer Success Roles
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