Top Tech Jobs & Startup Jobs in Pensacola, FL

Leads iRobot’s direct-to-consumer and Amazon sales across the Americas, owning revenue, profitability, market share, customer growth, channel execution, and digital commerce performance. Manages a 4–5-person team, drives planning and promotional strategies, oversees merchandising, inventory, advertising, customer experience, and launches, and coordinates cross-functional and global digital commerce initiatives. The role requires substantial North American e-commerce leadership, Amazon and Shopify expertise, analytics, negotiation, and commercial strategy experience.

Develop and maintain secure client/server enterprise applications, appliance operating systems, release pipelines, and cloud infrastructure. Responsibilities include coding, testing, troubleshooting, patching, packaging, signing, and releasing software for on-premises and cloud deployments. The role collaborates with engineering, QA, support, and customers while managing AWS infrastructure, databases, security controls, documentation, and Agile development practices.

Leads full-stack software engineering and technical delivery for enterprise applications across the Microsoft .NET and Azure ecosystem. Designs scalable architectures, APIs, integrations, distributed and event-driven systems, and cloud-native solutions. Provides hands-on development, code reviews, troubleshooting, DevOps collaboration, CI/CD, production support, and operational improvement. Mentors engineers, coordinates technical delivery, manages risks and dependencies, and partners with Product, Architecture, Security, QA, and infrastructure teams.

Supports governance, monitoring, and IT General Controls for third-party relationships and external users. Responsibilities include due diligence, risk classification, identity and access oversight, least-privilege reviews, access certifications, MFA and DLP monitoring, incident escalation, remediation tracking, audit support, reporting, business continuity and disaster recovery activities, offboarding controls, process documentation, and stakeholder coordination across IT, security, compliance, legal, HR, and vendor management.

Manage assigned B2B customer accounts, serving as the primary contact and trusted advisor. Build relationships, drive product adoption and satisfaction, manage renewals, reduce retention risks, and identify upsell and cross-sell opportunities. Coordinate with internal teams, monitor account health and usage metrics, conduct business reviews, resolve issues, and maintain accurate CRM records. The role requires strong communication, negotiation, problem-solving, and relationship management skills.

Leads business intelligence and database analysis to generate revenue insights, solve complex business problems, optimize digital performance, support sales and marketing initiatives, and develop predictive data products. The role requires advanced SQL analysis across large data warehouses, Tableau and web analytics reporting, data validation, executive presentations, and leadership of junior staff.

Own strategic healthcare customer accounts, building executive relationships and driving onboarding, adoption, retention, renewals, expansion, and upsell opportunities. Develop customer success plans, monitor health metrics, conduct business reviews, lead training, and advocate for customer needs internally. Collaborate with Sales, Product, Engineering, Marketing, and Support while mentoring junior team members and influencing customer success strategy.

Lead inventory planning and forecasting for a business portfolio: produce style-color-size weekly forecasts, drive in-stock rates, turns and ROI, partner with sourcing/vendors and tech to build automated forecasting systems, conduct root-cause analytics, present to executives, and manage/mentor team members.

Own end-to-end security architecture and risk posture for a strategic, AWS-heavy program protecting trade secrets and sensitive intellectual property. Lead cloud and application security reviews, threat modeling, risk assessments, control design, and risk acceptance. Develop secure reference architectures, design patterns, standards, and guidance across cloud platforms, data flows, identity, and integrations. Provide technical leadership, mentorship, and security direction while communicating risks effectively to technical, business, audit, and executive stakeholders.

Develops, organizes, audits, and maintains internal and external customer experience content, including Salesforce knowledge bases, guides, macros, communications, and self-service resources. Partners with Training, Quality, Operations, Product, Marketing, and Legal teams to ensure accurate, accessible, searchable, and brand-aligned content. Manages content requests, supports feature and campaign updates, optimizes knowledge-base performance, and reports improvement opportunities to CX leadership.

Provides call center support to State of Texas employees and retirees regarding health insurance, retirement plans, paid time off, and other benefits. Explains eligibility, enrollment, coverage, and plan details; resolves discrepancies, denials, billing issues, and technical challenges; documents interactions; protects confidential information; conducts benefits education sessions; and recommends process improvements. Requires strong customer service, communication, problem-solving, computer, and benefits administration skills.