Academic Advisor

Posted Yesterday
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Sanford, FL, USA
In-Office
Senior level
Aerospace • Edtech
The Role
Serves as the primary contact for aviation academy students, monitoring academic and training progress, conducting regular check-ins, coordinating interventions, documenting concerns, and supporting retention. The role liaises with the Flight Training Team, handles instructor changes, withdrawals, schedule accommodations, scholarships, financial concerns, onboarding, and student inquiries while maintaining confidential records and supporting academy operations.
Summary Generated by Built In

    About Acron Aviation:

Acron Aviation is an agile commercial aviation partner with a long heritage of providing established, industry-certified solutions, as well as future-focused, data-driven innovations. With customers across the globe our employees are committed to the company mission of innovating to create safer skies. For more information visit acronaviation.com 

                Job Description:

The Academic Advisor serves as the primary point of contact for students-in-training at the Aviation Academy. This role supports student academic progress, monitors training performance, coordinates interventions for students who are off track, and acts as a liaison between students and the Flight Training Team. The Academic Advisor plays a critical role in student success, retention, and training progression throughout the student lifecycle.

          Essential Functions:

  • Serve as the primary point of contact for all students-in-training.
  • Conduct one-on-one meetings to discuss academic progress, training experiences, and concerns.
  • Provide counseling and support in collaboration with the Flight Training Team.
  • Maintain a regular cadence of student check-ins.
  • Track and monitor student progress through assigned training programs.
  • Review Unsatisfactory (UnSat) reports and schedule review meetings as needed.
  • Ensure students' progress through programs in a timely manner.
  • Document academic and performance concerns in the Flight Scheduling Platform (FSP).
  • Act as the first point of contact for instructor change requests.
  • Coordinate withdrawal and training termination meetings as required.
  • Assist students with schedule accommodations and special circumstances.
  • Monitor progress toward available scholarships and program requirements.
  • Investigate financial concerns in coordination with the Flight Training Manager when needed.
  • Assist with new cadet welcome and academy acclimation.
  • Monitor the student support email inbox and respond to general inquiries.
  • Perform other duties as assigned to support academy operations.

                Qualifications:

  • Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/associate's degree with a minimum of 2 years of prior related experience
  • Experience in a structured training, education, or aviation environment.
  • Proficient with the Microsoft Office suite and Teams.
  • Strong interpersonal, organizational, and communication skills.
  • Ability to manage sensitive academic and performance-related matters with discretion
  • Highly organized with strong attention to detail, capable of managing multiple students training profiles simultaneously.
  • Experience using Flight Schedule Pro or other flight operating software programs.
  • Proactive with thinking through solutions to situations before they become problems.
  • Ability to be flexible, as the role evolves based on department and Academy needs.
  • Takes ownership of handling issues as they arise and feels empowered to problem-solve them by seeking feedback from the appropriate parties as needed.

   Preferred Additional Skills:

  • Previous experience or strong knowledge of fleet utilization and scheduling within FAR Part 121, 135, or 141 operations.

    Equal Opportunity Statement
    Acron Aviation is proud to be an Affirmative Action and Equal Opportunity Employer. We are committed to treating all employees and applicants with respect and dignity and to maintaining a workplace free from unlawful discrimination. All applicants will be considered for employment regardless of race, color, religion, age,       national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding, or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or any other legally protected characteristic.

    Additional Information:
    Acron Aviation maintains a drug-free workplace and conducts pre-employment substance abuse testing and background checks, where allowed by law. Acron Aviation is an E-Verify employer.


Skills Required

  • High school diploma or equivalent and at least 6 years of relevant experience, or 2 years of post-secondary education or an associate degree and at least 2 years of related experience
  • Experience in a structured training, education, or aviation environment
  • Proficiency with Microsoft Office and Microsoft Teams
  • Strong interpersonal, organizational, and communication skills
  • Ability to handle sensitive academic and performance matters with discretion
  • Strong attention to detail and ability to manage multiple student training profiles simultaneously
  • Experience using Flight Schedule Pro or comparable flight operating software
  • Proactive problem-solving and ability to anticipate issues
  • Flexibility as department and academy needs evolve
  • Ownership of issues and ability to seek feedback and solve problems
  • Previous experience or strong knowledge of fleet utilization and scheduling within FAR Part 121, 135, or 141 operations
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The Company
1,500 Employees
Year Founded: 1986

What We Do

Acron Aviation Academy is a commercial airline-pilot training school that takes cadets from little or no flying experience through theoretical instruction and flight training toward qualification as pilots. It offers pilot-training programs and courses, access to a fleet of more than 85 single- and multi-engine aircraft and flight-training devices, and career pathways and airline relationships to help graduates progress toward airline roles.

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