Top Operations & Support Jobs in Orlando, FL

Remote, unpaid internship for current high school students interested in AI, business, or startups. Interns receive training on AI agents and business software, test the Admitpro.ai platform by identifying bugs and evaluating features, provide product feedback, and create and present an independent competitor analysis and startup strategy project.

Own business operations priorities and cross-functional technical and security projects. Build project plans, coordinate stakeholders, manage timelines and dependencies, collect compliance evidence, improve processes, identify risks and blockers, and drive high-quality execution across People, IT, Finance, Security, and Operations.

Administer and improve GoodPower’s Salesforce CRM, including configuration, automations, permissions, data hygiene, reporting, integrations, troubleshooting, documentation, and user support. Translate fundraising and organizational needs into system requirements, coordinate contractors and implementation partners, test enhancements, and maintain the enhancement backlog. Lead training, office hours, adoption initiatives, and communications for staff with varying technical expertise. Support nonprofit fundraising, donor management, grant tracking, and revenue workflows while monitoring connected systems and resolving integration issues.

Provides high-level administrative, calendar, communication, travel, meeting, expense, and project management support to senior clinical and clinical trial leaders. Coordinates complex domestic and international travel, conferences, meetings, invoices, purchase orders, and sensitive communications. The role requires discretion, proactive prioritization, strong organization, adaptability, confidentiality, and responsiveness in a fast-paced biotechnology startup environment.

Provides remote administrative and client support, including phone and email communication, inbox and calendar management, accounts receivable and payable tasks, work order processing, compliance documentation, lease renewals, social media assistance, SOP adherence, reporting, and team coordination. Requires strong English communication, reliable home-office infrastructure, independent work ability, and availability for graveyard shifts serving US clients.

Owns the operational and technical foundation of a multitenant digital contact center. Responsibilities include CCaaS administration, IVR architecture, conversational and agentic AI development, digital forms, knowledge management, client implementations, vendor management, incident response, operational reporting, and team leadership. The manager translates client requirements into system configurations, governs releases and readiness, supports financial institution clients, and directs an Operational Readiness Analyst.

Advise customers on email deliverability, diagnose authentication, infrastructure, reputation, blocklist, spam trap, and engagement issues, and lead complex cases through resolution. Partner with Engineering, Customer Success, and Technical Support; identify acceptable-use violations; coach internal teams; and develop documentation, training, processes, and scalable customer resources.

Support 2–3 senior leaders through executive coordination, project management, client contracting and invoicing, business development research, calendar and travel management, expense reporting, meeting coordination, milestone tracking, and preparation of client-ready documents. The role requires proactive organization, strong client service, confidentiality, independent judgment, and proficiency with Microsoft Office, Teams, SharePoint, and Salesforce in a fully remote environment.

Supports the Executive Director of Advancement and Advancement team through executive administration, calendar management, donor and prospect database support, fundraising reporting, event planning, correspondence, documentation, meeting notes, inventory, and logistics. The role requires strong organization, communication, confidentiality, judgment, multitasking, and proficiency with office productivity tools and CRM systems. Occasional evening and weekend event work is required.

Own and optimize Scorpion’s revenue operations infrastructure, including Salesforce, data architecture, analytics, forecasting, reporting, integrations, automation, and AI enablement. Build dashboards and governance processes, improve forecast accuracy and funnel operations, analyze revenue performance, and advise executives on risks and growth opportunities. Collaborate cross-functionally with Sales, Marketing, Finance, Customer Success, and Product while leading initiatives through technical expertise and influence rather than direct management.