Top Operations & Support Jobs in Orlando, FL

General application for candidates interested in current or future opportunities with PROtect. The company regularly hires NDT Technicians, Technician Assistants, LDAR Technicians, and other field, technical, and professional roles across multiple locations. Applicants’ information will be reviewed by the recruiting team and matched to suitable openings as they become available.

Leads enterprise strategy, growth, value-creation, and corporate development initiatives in partnership with the Chief Strategy Officer and senior leaders. Owns complex cross-functional programs, synthesizes market, customer, financial, and operational insights, prepares executive and board materials, evaluates investments and partnerships, and drives strategic recommendations through execution. The role requires strong judgment, communication, stakeholder influence, and comfort operating independently in ambiguous, fast-paced environments.

Manages customer and DMV contracts, business rules, regulatory requirements, account maintenance, audits, databases, agency relationships, compliance-related financial issues, client communication, and system testing for new products and features.

The Chief Operating Officer will lead day-to-day execution across guest experience, sales, marketing, technology, finance, and people operations. This role translates company strategy into measurable results, establishes repeatable operating systems, manages department leaders, owns P&L performance, improves workflows through AI and automation, and protects guest experience while scaling the business. The COO will partner closely with the founder and CEO on priorities, accountability, staffing, capacity planning, and operational decisions.

Provide hands-on IT support for a distributed workforce, managing endpoint devices, identity and access, SaaS platforms, onboarding and offboarding. Troubleshoot complex macOS, iOS, authentication, connectivity, browser, and application issues; administer MDM, Okta, Google Workspace, Slack, and Zoom. Build automations, maintain inventories and access reviews, improve workflows, document runbooks, and coordinate technical changes across IT, Security, People, and business teams.

Manages commercial equipment lease documentation and closing processes from credit approval through funding and post-close resolution. Reviews legal, financial, vendor, insurance, and collateral documents; performs due diligence, data entry, booking, and exception handling. Coordinates with customers, sales teams, vendors, servicing agents, and counsel to meet closing timelines and mitigate risk. Independently tracks workloads, resolves escalated items, supports specialized programs, and may train new hires or contribute subject-matter expertise to projects.

Administer and enhance Salesforce by configuring automation, layouts, objects, dashboards, security, integrations, sandboxes, and data-quality processes. Translate user needs into sustainable solutions, troubleshoot cross-platform functionality, manage testing and change control, document configurations, monitor releases, and recommend improvements. Lead training sessions and workshops to promote adoption and data literacy across North America. The role also requires collaboration with vendors and ongoing user support.

Provides first-touch technical and account support for Jamf customers through phone, chat, and email. Diagnoses and resolves installation, troubleshooting, integration, workflow, and account issues; escalates requests when needed; and guides customers toward effective solutions. The role requires learning Jamf products, maintaining current technical knowledge, participating in training, and delivering empathetic, accurate customer experiences while working a fixed weekday schedule.

Summer internship involving hands-on projects across actuarial processes, reporting, accounting, claims handling, underwriting, and IT. Interns receive mentorship, professional development, networking opportunities, and exposure to multiple departments while contributing to meaningful business challenges. The program runs from May through August 2027, with opportunities for interns to return during academic breaks.

Leads CentralSquare’s customer-facing Product Support organization across public-sector product lines. Responsibilities include hiring, coaching, staffing, cost management, escalation handling, Salesforce Service Cloud ownership, workforce planning, KPI and SLA management, and customer communications. The role also leads workforce and workflow transformation involving AI-assisted deflection, agent-assist, and automated triage, while partnering with IT, Support Operations, Product, Engineering, Knowledge, and Quality teams to improve customer satisfaction, resolution times, productivity, and product feedback loops.