Top Operations & Support Jobs in Orlando, FL

Manages ServiceNow queues, ticket triage, assignments, SLA and KPI reporting, account submissions and recertifications, vulnerability coordination, AWS Health Alerts, system and website monitoring, service account password changes, audit artifact collection, and AWS/Azure inventory reporting. The role coordinates with security, engineering, administration, and business stakeholders to resolve alerts, track remediation milestones, and support federal cloud operations.

Executive Assistant supporting company founders with business, personal, and operational tasks. Responsibilities include project coordination, expense reporting, travel planning, scheduling, event management, communications, confidential information handling, and follow-up tracking. The role requires strong organization, accuracy, discretion, communication, spreadsheet skills, flexibility, and the ability to work independently in a fast-paced remote environment.

Leads business operations, delivery, staffing, financial performance, and culture for a digital Products & Platforms pod. Owns P&L, forecasting, resource planning, client growth, scoping, SOWs, technical roadmaps, project health, risk mitigation, and executive stakeholder relationships. Partners with design, engineering, strategy, HR, and leadership to deliver complex digital products and platforms profitably and predictably.

Manage supplier onboarding from engagement to activation, serve as primary supplier contact, ensure content quality and technical integration, track KPIs, troubleshoot onboarding issues, and recommend process improvements.

Owns healthcare and telehealth operations across clinical, provider, pharmacy, fulfillment, customer support, and technology partners. Responsibilities include managing workflows and SLAs, resolving complex patient and partner issues, developing SOPs and playbooks, preparing launches, monitoring operational metrics, and building scalable processes in an ambiguous, regulated environment.

Provide specialized technical support for accounting, payments, billing, reconciliation, reporting, and related financial workflows. Independently investigate complex cases, trace transactions across systems, identify discrepancies and risks, communicate with clients, de-escalate issues, and escalate appropriately. The role also contributes to documentation, recurring issue analysis, and improvements to Accounting and Payments support.

Moderate Udacity scholarship communities by monitoring forums, enforcing community guidelines, providing non-technical student support, encouraging engagement, reporting issues, and coordinating with Community Managers and Udacity representatives. The role requires daily online availability, including evenings and weekends, and is performed remotely as a part-time external contractor.

Placeholder posting for unsolicited or opportunistic resumes. No defined role, responsibilities, or requirements; used to collect candidate resumes for future opportunities.

Manage personal injury pre-litigation cases by opening insurance claims, coordinating with carriers, requesting and tracking medical records and police reports, resolving liens and subrogation issues, and preparing cases with lead paralegals for demand drafting. The role focuses on identifying operational bottlenecks, maintaining timely and complete case information, and communicating effectively with clients, attorneys, and partners in a fast-paced, high-volume environment.

Provides front-desk and administrative support at a Naval Research Laboratory facility. Responsibilities include greeting visitors, managing calls and mail, scheduling conference rooms, preparing meeting minutes and correspondence, maintaining records, and supporting general office operations while following Navy, DoD, cybersecurity, and OPSEC requirements.