Top Operations & Support Jobs in Orlando, FL

Provide application and systems analysis, support, troubleshooting, and maintenance. Collaborate with stakeholders to gather requirements, implement updates, ensure system reliability, and support end-users and integrations.

Own NetSuite CRM data quality and pipeline hygiene for new-business across NA and EMEA. Build dashboards, analyze funnel velocity and conversion, support weekly forecasting and scenario modeling, track quota/territory capacity, and automate repetitive analytics (including AI-driven tools). Deliver actionable recommendations to sales leadership to improve coverage, forecast accuracy, and deal progression.

Lead and run multi-country business operations: build operational infrastructure, set up offices and entities, implement payroll, manage vendors, support recruiting operations, plan events, track initiatives, and improve processes to ensure scalable execution.

The Quality Control Expert will conduct detailed reviews and checks on financial documents to ensure accuracy, consistency, and compliance with standards across multiple versions and platforms.

Act as customer advocate for high-impact escalations across cloud and enterprise products. Coordinate cross-functional teams to remove blockers, drive timely resolutions, communicate status to stakeholders, analyze recurring issues, and improve processes and customer experience while mentoring and sharing knowledge.

Support three founding Partners by managing inboxes and calendars, coordinating travel, preparing meeting materials, and providing day-to-day operational support to ensure priorities and commitments stay on schedule.

The Implementation Specialist will manage broker and employer communications, coordinate benefits changes, and support onboarding and enrollment processes. Strong organizational and relationship-building skills are essential.

The Claims QA Auditor Lead oversees the daily operations of the Claims Quality Team, ensuring the quality review program is effective and reporting metrics accurately. They manage audits, mentor team members, and identify quality improvement opportunities.

The IT Operations Analyst supports IT financial operations including contract tracking, invoicing, spend management, budgeting, compliance, and reporting while collaborating with stakeholders and enhancing operational processes.

As a Specifications Coordinator III, you'll support project teams by ensuring design intent is accurately translated into documentation while managing project manuals and communication with stakeholders.